Mr. Bradley showed a high level of professionalism while explaining the service steps, everything was taking care before or during my visit my ride to work was ready in 3 minutes sharp, he was following up with me with the status or my vehicle through SMS messages. thanks you Mr. Bradely for being such proffisional and freindly.
7/12/2023
Vivian S. VERIFIED CUSTOMER
I will be sure to complete the survey.
7/12/2023
J J. VERIFIED CUSTOMER
Eric Baatz is the best advisor. I have been coming to this dealership, when it was Spring Branch Honda. He pay attention to detail and treat the customer with dignity.
7/12/2023
Pamela Z. VERIFIED CUSTOMER
Erik has taken care of my Pilots and me for years. Wouldn't want to deal with anyone else!
7/12/2023
Denise M. VERIFIED CUSTOMER
A friend recommend Bradley Bob for my car service needs and I’m so glad he did. Had a wonderful experience so I’ll definitely be going back for my car needs. Thanks you
7/12/2023
Jose A. VERIFIED CUSTOMER
Rudy made the whole experience feel like a breeze. Thanks to him you will have me coming back for any and all service vehicle needs. Thank Rudy!
7/11/2023
David Z. VERIFIED CUSTOMER
Maria always provides great service
7/10/2023
Tomiko W. VERIFIED CUSTOMER
Maria is wonderful. She always takes good care of me and makes sure my car gets what it needs.
7/10/2023
Peili H. VERIFIED CUSTOMER
Very good
7/10/2023
Larry W. VERIFIED CUSTOMER
What is the point of making an appointment if it takes 2 1/2 hours to get an oil change?
7/10/2023
Gilbert A. VERIFIED CUSTOMER
He took care of my Honda and my wife’s Honda two days later
7/10/2023
Carlos Y. VERIFIED CUSTOMER
Great service provided by Luis.
7/10/2023
Jason Ramon. VERIFIED CUSTOMER
The service was top notch. However, I thought that having the first available appointment (7 am) that it shouldn’t have taken 3 hours to complete a visual inspection. Washing my vehicle was a nice touch
7/10/2023
Erich S. VERIFIED CUSTOMER
Please let me know the trade value of my car. I owe @ 19,300 dollars on it. Thank you.
7/9/2023
Monica G. VERIFIED CUSTOMER
She was very helpful
7/9/2023
Megan A. VERIFIED CUSTOMER
Prompt service. Was updated throughout the process
7/9/2023
Sheran S. VERIFIED CUSTOMER
Maria was the most professional, knowledgeable and caring service advisor that ever helped me at a Honda Dealership. I would give her a Five Star rating.
Thank you
Sheran S
7/9/2023
Spencer W. VERIFIED CUSTOMER
When I arrived, the representative that was supposed to help me never saw me. After 30 min of waiting, Luis helped get me checked in. He said my car would be done my lunch (noon-ish) the next day. The next day, I saw my car was parked in the parking lot at 1pm due to the app tracking the location. I called EasyHonda at 1:20 pm and someone transferred me to Luis but he didn’t pick up, so I left a messages. I waited an hour and called at 2:30pm, and again was told he’s busy, but they’ll leave a message. By 3:00pm, I decided to Uber myself to the dealership, and went to his desk and he talked to me immediately, and said they still need to do my air filter but they need my key to get in the glove box, but no one told me that, even though my car had been sitting for two hours. I had to go there to find out, afterwards, he said it would take a few minutes, and after 20+ min, I decided to go back to his office. I saw my car just sitting, and then talked with him and got my car. Why am I waiting so much when my car is just sitting and complete. Why can’t the representatives that aren’t helping customers just check customers out? Spread the work out. It’s so inefficient how it is.