The young Lady who drop my car was super Nice & my Service Advisers Mary was very helpful & return my calls
8/17/2024
David K. VERIFIED CUSTOMER
Mariela provided a wonderful customer service, she has great knowledge of my car & answering all the questions! Thank you ????
8/16/2024
Richonette Nk. VERIFIED CUSTOMER
She was prompt and supportive. Very customer oriented. A great experience
8/16/2024
Reeva B. VERIFIED CUSTOMER
Excellent service
8/16/2024
Cornelia G. VERIFIED CUSTOMER
Everything went smoothly, no complaints here. Thank you so much for your great service.
8/15/2024
Jose R. VERIFIED CUSTOMER
Great customer service by Kyle
8/15/2024
Morris L. VERIFIED CUSTOMER
Great job
8/15/2024
Anthony R. VERIFIED CUSTOMER
This has been my first vehicle with genesis.
the last three years have been amazing with zero complaints.
Mariela always does a great job handling everything when i go in for service.
thank you for the great care (:
8/12/2024
Emmanuel M. VERIFIED CUSTOMER
Mariela is always helpful and efficient. She deserves a raise.
8/12/2024
Renee E. VERIFIED CUSTOMER
Marisela was super helpful and made me excited to be apart of the Genesis family.
8/12/2024
Rodney J. VERIFIED CUSTOMER
Kyle is always professional and gives excellent customer service
8/11/2024
Haig D. VERIFIED CUSTOMER
Great Job Maria!
8/11/2024
Juventino Jr. VERIFIED CUSTOMER
Mariela was very polite, professional and knowledgeable about the repair/recall of my Genesis GV70. Ms. V. gave me a choice of loaners and she ushered me to it. The next day, she reviewed what was done to my car and I was satisfied.
8/10/2024
Eugene P. VERIFIED CUSTOMER
You guys are great.
8/10/2024
Susan M. VERIFIED CUSTOMER
Other than having to wait at least 15 min for my car until another Genesis employee asked me if I had been helped and said I was waiting for my car. He checked on it and brought it up. Then the warning light that I needed service in 5 days was still appearing as Kyle was busy someone else looked at it and brought it back to service. It was fixed but I had oilbon my floor Mats I cleaned when I got home.
8/9/2024
Ben C. VERIFIED CUSTOMER
The service person was very nice
8/9/2024
Tisha N. VERIFIED CUSTOMER
Kyle was nothing but kind and professional!
8/8/2024
Linda W. VERIFIED CUSTOMER
The car service was handled efficiently and professionally by the entire staff.
8/8/2024
Kirsten S. VERIFIED CUSTOMER
Thank you for washing the car!
8/8/2024
Niki F. VERIFIED CUSTOMER
Mary was wonderful! She was very good to work with, personable and very knowledgeable. She worked on finding if my extended warranty would pick up any of my cost for my service and she was able to find out that they would cover part of my service. She did an excellent job from check-in to check out and I felt very well taken care of. I would definitely go back to Norm Reeves because of Mary.