Mariela was very efficient and pleasant to work with. Appreciated being kept informed of issues and timing. Only thing that could have made it better would have been having a loaner.
8/25/2024
Seung Wook. VERIFIED CUSTOMER
Dealer needs to more parts for service because the service took almost 2 months.
8/25/2024
Rogelio O. VERIFIED CUSTOMER
Kyle was very helpful and explained everything in detail. Great service and always so convenient.
8/24/2024
Manuel U. VERIFIED CUSTOMER
Kyle is my man, he’s absolutely the best. I trust him completely
8/24/2024
Josefina J. VERIFIED CUSTOMER
Quick service great updates
8/24/2024
Siranush M. VERIFIED CUSTOMER
I will never recommend anyone to Specific this dealer
8/23/2024
Gary F. VERIFIED CUSTOMER
Kyle is an asset to your service team and dealership.
8/22/2024
Coleen W. VERIFIED CUSTOMER
Thank you. I was very pleased with with the customer service.
8/21/2024
Edward K. VERIFIED CUSTOMER
The valet service is so great
8/21/2024
Samuel B. VERIFIED CUSTOMER
Kyle Predmore provided outstanding and attentive Customer Service!!
Very enjoyable experience.
8/21/2024
Thomas R. VERIFIED CUSTOMER
Maria is great I will always be coming back to Norm Reeves Genesis for all my services
8/19/2024
Maria C. VERIFIED CUSTOMER
Excellent service
8/19/2024
Marisela I. VERIFIED CUSTOMER
Always %100 satisfied with my service. The satisfaction of the service is why I do not mind the drive. Makes it all worth it! Kyle Predmore we all need a Kyle. Always great, polite and answers all my questions.
8/19/2024
Maria X. VERIFIED CUSTOMER
My vehicle was supposed to be done in no more than 2 weeks. I heard nothing at 18 days. I called Mariela who said it was ready. She had not checked on the tire pressure gauge as requested but said she would can the next morning. I did not receive a call for another WEEK. My car took ONE month to be serviced with no call from my service person until I initiated contact.
8/18/2024
Aura N. VERIFIED CUSTOMER
She is AMAZING and patient! Have no words to express how grateful I am
8/18/2024
Cynthia M. VERIFIED CUSTOMER
Great service
8/17/2024
Robert T. VERIFIED CUSTOMER
Mariela Valdez always provides the highest standard of service.
8/17/2024
John U. VERIFIED CUSTOMER
Mariela was very accommodating to our schedules and always with a smile. things can and do happen, its how one respond that matter. she was helpful and fair with offers to make us feel well again after the unfortunate incident.
8/17/2024
Siranush M. VERIFIED CUSTOMER
Not completely fixed my car I have same issue again. Not satisfied the service