He was very helpful, getting my vehicle serviced in a very reasonable time. Also, he kept me informed of the status meanwhile I waited at the dealership.
9/13/2024
Edward B. VERIFIED CUSTOMER
Edwin was Fantastic! Super informative and responsive. I look forward to interacting with Edwin in the future
9/12/2024
Carlos G. VERIFIED CUSTOMER
Mary did an outstanding job.
We now leave in Northern California but will be taking my car for service with you thanks to the service provided by Mary.
9/11/2024
Sun Young. VERIFIED CUSTOMER
I want to thank him for his kind service and clear explanations.He was very helpful and made the process easy. I really appreciate his support!
9/10/2024
Joanna C. VERIFIED CUSTOMER
Edwin Rivas was great. He was kind enough to schedule my appointment made sure my car was good great and answered all questions I had. Highly recommend Edwin. Thank you again
9/9/2024
Steve G. VERIFIED CUSTOMER
Edwin was a awesome and professional service advisor
9/8/2024
Michelle M. VERIFIED CUSTOMER
I’ve texted Mari a text with how great her service was along with the excellent drivers. See Mary for my feedback already provided the day of my vehicle return. Everything was excellent except for the estimated quote for routine service. $875 was just too steep. Thank you.
9/8/2024
Moriah C. VERIFIED CUSTOMER
Great customer service skill! Always striving to please! She an asset to Genesis and deserves a promotion!
9/7/2024
Sylvester W. VERIFIED CUSTOMER
My car was there for 2 and half weeks and when I got it back I ‘m still having the same problem.
9/6/2024
Pipat P. VERIFIED CUSTOMER
Mary was very courteous and helpful
Thank you
9/6/2024
James S. VERIFIED CUSTOMER
Dirty steering wheel
9/6/2024
Timothy P. VERIFIED CUSTOMER
Kyle is always on top of it and quick to respond
9/6/2024
Kenneth Scott. VERIFIED CUSTOMER
Wonderful service kept me informed of the service progress and when I picked up the car he explained everything in way that I understood the work that was performed
9/6/2024
James C. VERIFIED CUSTOMER
Mariela, was professional, courteous and very efficient!
9/5/2024
Anita W. VERIFIED CUSTOMER
Although my vehicle was somewhat complicated and timely to fix. Mariela did all she could to kept me calm and patient doing the almost 2 months wait period. Excellent customer service.
9/5/2024
Joanne L. VERIFIED CUSTOMER
Communication was great and the valet service was so easy to use!
9/5/2024
Diane M. VERIFIED CUSTOMER
Always professional:) Edwin was very knowledgeable and polite and caring :) I appreciate the service very much
9/5/2024
Catonya M. VERIFIED CUSTOMER
When I called, I utilized prompt #6 to use the dial by the employee name . That was a failure. Then I was transferred to Edwin, after 3 rings the line disconnected. Overall Edwin was professional but your technology not so much.