Thank you Kyle for everything! You made the experience easy and comfortable! I appreciate your kindness! Thank you for the follow up as well and for answering all my questions!
10/30/2024
Ottogi America,. VERIFIED CUSTOMER
He's really professional in his job and nice to customers. And he knows exactly what the consumer wants. Thank you Kyle.
10/28/2024
Antonio M. VERIFIED CUSTOMER
Very helpful and do the job done
10/28/2024
Bryce B. VERIFIED CUSTOMER
Your dealership is fortunate to have Kyle as an employee. He is the best service writer with the highest level of customer service I have experienced in 40 years of owning cars.
10/27/2024
Kimberly N. VERIFIED CUSTOMER
I was expecting the car to also be cleaned under the hood because it was very dirty when we bought the car brand new. However, the service person said that the detailer does not work on weekends. I was a little disappointed.
10/26/2024
Shirley J. VERIFIED CUSTOMER
You're welcome ????
10/26/2024
Alberto L. VERIFIED CUSTOMER
Excellent service.
10/26/2024
Antoine L. VERIFIED CUSTOMER
The car looks great, except for one spot, where bird poop is still visible and rough to the touch. I texted a picture when I noticed as I got home but got no answer. I wanted to confirm that the protective coat got reapplied, but it was reapplied on top of the bird poop.
Let me know where I need to send the picture.
Antoine
10/25/2024
Juventino Jr. VERIFIED CUSTOMER
Edwin Rivas was a very courteous, respectful and knowledgeable Customer Service Representative. He communicated all aspects of my cars repair and was very helpful. Edwin also facilitated the extra time needed for the loaner car. The car is operating well and am satisfied with Genesis’ Service Department.
10/25/2024
Michael R. VERIFIED CUSTOMER
Impressive service.
10/25/2024
Laura H. VERIFIED CUSTOMER
All our questions were answered and we are completely satisfied.
10/25/2024
Woojin L. VERIFIED CUSTOMER
It was really amazing experience with Edwin. I am so glad that I could have my car back within a week after full maintenance service. The process was transparent, allowing me to have a better understanding of what I need to fix and replace. Moreover, he prepared a loaner car right after dropping off my vehicle in the service center. Having a loaner car made my life easier during the maintenance time. Thank you so much!
10/25/2024
Arun V. VERIFIED CUSTOMER
Kyle was professional, knowledgeable about the service needed, had a forever smile, and handled my job with utmost expediency. Made me feel precious customer.
10/24/2024
Kevin Y. VERIFIED CUSTOMER
Kyle sets himself apart by his caring, attention to detail and Can Do attitude.
The best!
10/24/2024
Timothy C. VERIFIED CUSTOMER
Mary was an absolute pleasure to work with. She did her best to get the best pricing for our services and has such a positive and friendly attitude during our entire time there.
10/24/2024
Cindy L. VERIFIED CUSTOMER
Well done
10/24/2024
Darelyn D. VERIFIED CUSTOMER
Very satisfied with my service
10/23/2024
Harold R. VERIFIED CUSTOMER
Thank you….
10/23/2024
Warren M. VERIFIED CUSTOMER
Service was done and a timely matter as always I really appreciate the way they clean my car as well.
10/22/2024
Pamela J. VERIFIED CUSTOMER
Mariela was very very helpful this morning I love the customer service I always receive from Genesis thank you