I was disappointed that a loaner car was not provided and it took almost two weeks to get my car back.
8/28/2024
John G. VERIFIED CUSTOMER
Kyle very knowledgeable
8/28/2024
Candice C. VERIFIED CUSTOMER
Thanks
8/28/2024
Louis J. VERIFIED CUSTOMER
Fantastic Service
8/26/2024
Kathleen B. VERIFIED CUSTOMER
Kyle was great!
8/25/2024
John R. VERIFIED CUSTOMER
Job well done, met all expectations
8/25/2024
Paul F. VERIFIED CUSTOMER
Mariela was very efficient and pleasant to work with. Appreciated being kept informed of issues and timing. Only thing that could have made it better would have been having a loaner.
8/25/2024
Seung Wook. VERIFIED CUSTOMER
Dealer needs to more parts for service because the service took almost 2 months.
8/25/2024
Rogelio O. VERIFIED CUSTOMER
Kyle was very helpful and explained everything in detail. Great service and always so convenient.
8/24/2024
Manuel U. VERIFIED CUSTOMER
Kyle is my man, he’s absolutely the best. I trust him completely
8/24/2024
Josefina J. VERIFIED CUSTOMER
Quick service great updates
8/24/2024
Siranush M. VERIFIED CUSTOMER
I will never recommend anyone to Specific this dealer
8/23/2024
Gary F. VERIFIED CUSTOMER
Kyle is an asset to your service team and dealership.
8/22/2024
Coleen W. VERIFIED CUSTOMER
Thank you. I was very pleased with with the customer service.
8/21/2024
Edward K. VERIFIED CUSTOMER
The valet service is so great
8/21/2024
Samuel B. VERIFIED CUSTOMER
Kyle Predmore provided outstanding and attentive Customer Service!!
Very enjoyable experience.
8/21/2024
Thomas R. VERIFIED CUSTOMER
Maria is great I will always be coming back to Norm Reeves Genesis for all my services
8/19/2024
Maria C. VERIFIED CUSTOMER
Excellent service
8/19/2024
Marisela I. VERIFIED CUSTOMER
Always %100 satisfied with my service. The satisfaction of the service is why I do not mind the drive. Makes it all worth it! Kyle Predmore we all need a Kyle. Always great, polite and answers all my questions.
8/19/2024
Maria X. VERIFIED CUSTOMER
My vehicle was supposed to be done in no more than 2 weeks. I heard nothing at 18 days. I called Mariela who said it was ready. She had not checked on the tire pressure gauge as requested but said she would can the next morning. I did not receive a call for another WEEK. My car took ONE month to be serviced with no call from my service person until I initiated contact.