She was very professional and amazing. Wish I had employees like her.
7/31/2024
Harold K. VERIFIED CUSTOMER
She is the best! I've dealt with her twice now and she is great.
7/31/2024
Ashkan S. VERIFIED CUSTOMER
thank you for best customer service you did
7/31/2024
Froilan M. VERIFIED CUSTOMER
Great customer service
7/31/2024
Ellice M. VERIFIED CUSTOMER
Thank you
7/28/2024
Bob C. VERIFIED CUSTOMER
Since selecting Norm Reeves to handle all things Genesis, Kyle has been my “GoTo” guy and he has handled all issues promptly and professionally.
7/27/2024
Kerri T. VERIFIED CUSTOMER
Removed baby seats and did not place back the seat belt which ended up getting stuck. Other than that appreciated everyrhing else.
7/27/2024
Kerry M. VERIFIED CUSTOMER
Kyle is extremely professional and is a pleasure to work with. He kept me apprised of what needed to be done.
7/27/2024
Benno N. VERIFIED CUSTOMER
Telephone contact is a challange
7/27/2024
Kevin L. VERIFIED CUSTOMER
Kyle handled the tough situation providing detailed information along the way. While the vehicle loaner program was impacted due to the various recalls he still kept me up to date on when a vehicle would potentially be available. Luckily the part came in and the repair was made before a loaner was really needed
7/27/2024
Tina D. VERIFIED CUSTOMER
It was a pleasure working with Kyle. Top notch customer service, looking forward to seeing him with every service on my GV80!
7/27/2024
Debra H. VERIFIED CUSTOMER
Kyle was extremely knowledgeable, professional , respectful and happy.
7/26/2024
Leonardo N. VERIFIED CUSTOMER
Great customer service including the scheduling of my vehicle, loaner being available, and discussed the purpose of the recall and service maintenance.
7/26/2024
Elizabeth R. VERIFIED CUSTOMER
The service on the day was excellent, it’s just a bit of a wait to get the appointment with a loner car.
7/26/2024
Randy S. VERIFIED CUSTOMER
Your representative, Kayle, was great. He explained the problem and an update to the navigation system was done however the problem still persists. The problem started two months ago so I am not sure if it’s just a weak reception area that is causing navigation program to stop and skip around on car screen. I plan on waiting a while before returning for possible service on this issue. Thank you, Randy S
7/25/2024
Mitchell C. VERIFIED CUSTOMER
Kyle is a huge help
7/25/2024
Andrew J. VERIFIED CUSTOMER
Kyle is always great with communication and following up.
7/25/2024
Gary G. VERIFIED CUSTOMER
Good staff.Everything was on time.No problems
7/25/2024
Kelly C. VERIFIED CUSTOMER
Mariela was excellent in every aspect. She was prompt, attentive, and even fixed my phone issue and paired me to bluetooth. She is a pleasure to work with.