She is AMAZING and patient! Have no words to express how grateful I am
8/18/2024
Cynthia M. VERIFIED CUSTOMER
Great service
8/17/2024
Robert T. VERIFIED CUSTOMER
Mariela Valdez always provides the highest standard of service.
8/17/2024
John U. VERIFIED CUSTOMER
Mariela was very accommodating to our schedules and always with a smile. things can and do happen, its how one respond that matter. she was helpful and fair with offers to make us feel well again after the unfortunate incident.
8/17/2024
Siranush M. VERIFIED CUSTOMER
Not completely fixed my car I have same issue again. Not satisfied the service
8/17/2024
David W. VERIFIED CUSTOMER
The young Lady who drop my car was super Nice & my Service Advisers Mary was very helpful & return my calls
8/17/2024
David K. VERIFIED CUSTOMER
Mariela provided a wonderful customer service, she has great knowledge of my car & answering all the questions! Thank you ????
8/16/2024
Richonette Nk. VERIFIED CUSTOMER
She was prompt and supportive. Very customer oriented. A great experience
8/16/2024
Reeva B. VERIFIED CUSTOMER
Excellent service
8/16/2024
Cornelia G. VERIFIED CUSTOMER
Everything went smoothly, no complaints here. Thank you so much for your great service.
8/15/2024
Jose R. VERIFIED CUSTOMER
Great customer service by Kyle
8/15/2024
Morris L. VERIFIED CUSTOMER
Great job
8/15/2024
Anthony R. VERIFIED CUSTOMER
This has been my first vehicle with genesis.
the last three years have been amazing with zero complaints.
Mariela always does a great job handling everything when i go in for service.
thank you for the great care (:
8/12/2024
Emmanuel M. VERIFIED CUSTOMER
Mariela is always helpful and efficient. She deserves a raise.
8/12/2024
Renee E. VERIFIED CUSTOMER
Marisela was super helpful and made me excited to be apart of the Genesis family.
8/12/2024
Rodney J. VERIFIED CUSTOMER
Kyle is always professional and gives excellent customer service
8/11/2024
Haig D. VERIFIED CUSTOMER
Great Job Maria!
8/11/2024
Juventino Jr. VERIFIED CUSTOMER
Mariela was very polite, professional and knowledgeable about the repair/recall of my Genesis GV70. Ms. V. gave me a choice of loaners and she ushered me to it. The next day, she reviewed what was done to my car and I was satisfied.
8/10/2024
Eugene P. VERIFIED CUSTOMER
You guys are great.
8/10/2024
Susan M. VERIFIED CUSTOMER
Other than having to wait at least 15 min for my car until another Genesis employee asked me if I had been helped and said I was waiting for my car. He checked on it and brought it up. Then the warning light that I needed service in 5 days was still appearing as Kyle was busy someone else looked at it and brought it back to service. It was fixed but I had oilbon my floor Mats I cleaned when I got home.