Savannah was great! She was knowledgeable and helpful.
4/17/2025
German S. VERIFIED CUSTOMER
Great service
4/17/2025
Leon K. VERIFIED CUSTOMER
Thanks Mike.
4/17/2025
Juana L. VERIFIED CUSTOMER
Eduardo it’s always a pleasure working with you
Thank you for the help on my car.
4/16/2025
Amy M. VERIFIED CUSTOMER
Excellent service!
4/16/2025
Enrique M. VERIFIED CUSTOMER
I would like to recommend Rafael Gonzales he does a great job when we bring are automotive in for service he keeps us informed and he goes up and beyond his ability to make his customers happy and less stressful i would recommend his to family and friends that why we my wife and I purchased two preowned cars from Norm Reed Ford thanks again.
4/16/2025
Chae C. VERIFIED CUSTOMER
She’s a great service provider for Cerritos ford and made sure I knew what was happening and how much it was going to run me and made sure I was accommodated for getting to where I needed to be
4/16/2025
Josefina A. VERIFIED CUSTOMER
Happy
4/16/2025
Aqua Serv. VERIFIED CUSTOMER
Richard was very personable and gave great service. The truck was repaired quick and the communication with me was great through the entire process
4/16/2025
Stuart H. VERIFIED CUSTOMER
Rafael was extremely professional, Francisco was also courteous…Been coming to Ford for years now and pleasant staff keeps me coming back.
Thank you Ford for always providing good service…
4/16/2025
Blanca H. VERIFIED CUSTOMER
Employee refuses to honor email offer from your company
4/15/2025
Carlos G. VERIFIED CUSTOMER
I have not heard back from my technician re: issue with my Bronco last I heard they were contacting engineers, this was on Feb 26 2025 ..
We are now in April.
4/15/2025
Sandra G. VERIFIED CUSTOMER
Really nice guy! Kept me informed often and willing to answer any questions I might have……explained all the process to me….
4/15/2025
Astrid F. VERIFIED CUSTOMER
Thank you Richard, you provided great customer service, you took time to explain what my car needed. You were patient!
4/15/2025
Ruben M. VERIFIED CUSTOMER
Alejandra was amazing and I truly appreciate her professionalism and attention to detail even after a misfire on the service of my truck. She jumped at the opportunity to fix the issue immediately.
4/15/2025
Jose N. VERIFIED CUSTOMER
Good job thanks
4/15/2025
Fernando C. VERIFIED CUSTOMER
Crystal, provided outstanding customer service. She kept me informed of the car status as I waited for my car
4/14/2025
Anthony . VERIFIED CUSTOMER
Ok
4/14/2025
Luz B. VERIFIED CUSTOMER
I was happy,to get last minute appointment.
4/13/2025
Erica K. VERIFIED CUSTOMER
Answered my questions and scheduled appointment. Called again to reschedule sooner due to a cancellation.