Oscar Robles was very welcoming when I arrived at ford for services and informational with everything I needed to know. Thanks again Oscar !!!
4/29/2025
Sergio M. VERIFIED CUSTOMER
Excelent service and good staff, Mr. Suarez did the GG est, I'm very satisfied, I hightly recomend it
4/29/2025
Brandon . VERIFIED CUSTOMER
I was not explained about any time of warranty miles on my tire purchase - which I had to ask for ..I did not get any feedback on the car status of the other tires and any overall maintenance suggestions.. I don’t feel like the CS rep was listening to anything I had to say :(
4/29/2025
Jose R. VERIFIED CUSTOMER
NA
4/29/2025
Joseph G. VERIFIED CUSTOMER
Crystal made the whole process smooth and easy. She was very helpful. Y’all need to go give her a raise.
4/28/2025
Robert S. VERIFIED CUSTOMER
Too expensive for the service provided
4/27/2025
Brittney K. VERIFIED CUSTOMER
Rudy was very pleasant.
4/27/2025
Sergio L. VERIFIED CUSTOMER
Service advisor excellent customer service
Extremely polite very knowledgeable very great experience
4/27/2025
Edwin A. VERIFIED CUSTOMER
Rafael provided excellent customer service. We are very pleased with our first service appointment. Thank you!
4/27/2025
Tony M. VERIFIED CUSTOMER
Alejandro was truly amazing customer service was A-1 great attitude was very patient waited for me was quick wi try service had a smile on his face hole time just a great experience give him a raise ….now for your appointment scheduler (EMMA) very rude she hung up on me after she called to admit she messed up my schedule just very confusing and she got a attitude on the phone and hung up in my face very unprofessional
4/26/2025
Lesealii M. VERIFIED CUSTOMER
Completely satisfied and thank you for your help
4/26/2025
Sergio A. VERIFIED CUSTOMER
very mice guy, professional service.
4/26/2025
Saul M. VERIFIED CUSTOMER
Eduardo was very helpful. He answered all my questions and he has a lot of patience with me. He's the number one costumer service person the score is 10.
4/26/2025
David B. VERIFIED CUSTOMER
Richard was awesome!!!...Great conversation as I explained i was from Michigan and driving around the entire US and hit the 4000 mile mark and wanted an oil change...I had no appointment and he got the work and had me back on the road in no time!...Oil change,tire rotation,new air filter and a wash...Absolutely great and professional service!!!
4/26/2025
Eric P. VERIFIED CUSTOMER
He made it easy! It was great. Thank you.
4/26/2025
Brenda P. VERIFIED CUSTOMER
Excellent
4/26/2025
Craig S. VERIFIED CUSTOMER
Rudy is such a great rep! Friendly, knowledgeable, helpful: the best.
4/26/2025
Kyle M. VERIFIED CUSTOMER
I can’t believe that a new key fob is over $400 plus another $260 to program it when it should take only a few minutes. I feel pretty taken advantage of.
4/26/2025
Darrion . VERIFIED CUSTOMER
Great service provided by Richard with my vehicle repair during my visit.