Easy and efficient
Pleasant experience
Savannah Arias was great
4/21/2025
Sharon N. VERIFIED CUSTOMER
Not all items presented were completed and discussed with me. I need someone to contact me.
4/21/2025
Cesar S. VERIFIED CUSTOMER
Rudy was amazing and provided great insight and advice. His customer service was outstanding
4/20/2025
David G. VERIFIED CUSTOMER
None
4/20/2025
Danny A. VERIFIED CUSTOMER
Mike was a pleasure to work with. He made the whole experience easy and smooth. Was helpful with questions and kept me informed every step of the way. Thank you.
4/20/2025
Evelin U. VERIFIED CUSTOMER
RAFA always deliver the best customer service every time I see this guy I’ve been dealing with him for the last 6 to 7 years and the customer satisfaction never fails with him he’s always on point and knows how to take care customer service
4/20/2025
Nancy G. VERIFIED CUSTOMER
He is very knowledgeable about everything discussed. I am very happy with the service I was provided.
4/19/2025
Margaret V. VERIFIED CUSTOMER
Excellent customer service. Extremely courteous and friendly. Very positive experience!
4/19/2025
Ken B. VERIFIED CUSTOMER
He treats you like family and makes sure what you need is properly addressed.
Truly the very best, I would give him 5 stars.
4/19/2025
Gina S. VERIFIED CUSTOMER
I appreciate her amazing customer service !
4/19/2025
Inez P. VERIFIED CUSTOMER
Mike was very helpful and friendly from the moment I dropped off my car. Thank you for your professionalism, I truly appreciate you.
4/18/2025
Ernest C. VERIFIED CUSTOMER
Richard is one of the best advisors I have encountered. My 1st advisor was away from her work when I arrived and Richard took the task any ran with it. I was totally impressed with his knowledge, communication skills, and concern about my issues and schedule. In fact, I plan to request him as my advisor every time I come in. I hope you retain him because he is that good with customers.
4/18/2025
Belinda R. VERIFIED CUSTOMER
Easy and great job! Thank you.
4/18/2025
Manuel T. VERIFIED CUSTOMER
Good job
4/18/2025
Nate J. VERIFIED CUSTOMER
Savannah provided exceptional customer service! I came in for a smog check and Savannah informed me while writing up my car that there were some important safety recalls for my vehicle that needed to be addressed. I gave her the green light to have the repairs done without hesitation. She gave me an estimated time of how long it would take for my vehicle to have the repairs done. She kept me updated throughout the day as promised and answered any questions I had in a very timely manner! I will certainly return to Norm Reeves Ford for further amazing service from Savannah and the rest of the service team!