Rafael was amazingly friendly and helpful. I will be back based on his customer service.
5/2/2025
Manuel E. VERIFIED CUSTOMER
The appointment was scheduled quickly and the mobile service is so convenient
5/2/2025
Lucas P. VERIFIED CUSTOMER
Great service and they answer all my questions thank you.
5/2/2025
Guadalupe C. VERIFIED CUSTOMER
Mr. Wilson, kept me informed with ny car maintenance service. Truly appreciate that
5/1/2025
California Lawns. VERIFIED CUSTOMER
Good job
5/1/2025
Hoang P. VERIFIED CUSTOMER
Exceptional service! Job well done!
5/1/2025
Joyce P. VERIFIED CUSTOMER
Very good service and very helpful service from employees
5/1/2025
Jessica L. VERIFIED CUSTOMER
Mike is always the best
5/1/2025
Laura H. VERIFIED CUSTOMER
Mr. Ybarra always gives me great service! Mr. Ybarra is very professional and great at communicating any update on my vehicles service!! I highly recommend Mr. Ybarra
5/1/2025
Maribel B. VERIFIED CUSTOMER
Good service Thank You cristal ????
5/1/2025
Shannon B. VERIFIED CUSTOMER
Richard was great! Made up for a lot of bad experiences and was a pleasure to work with.
5/1/2025
Edwin H. VERIFIED CUSTOMER
Savannah did a great job. She communicated throughout the process.
4/30/2025
Elmer C. VERIFIED CUSTOMER
Crystal is the best. By far the best associate who has ever helped me. Take care of her!
4/30/2025
Jack W. VERIFIED CUSTOMER
I found it incredibly difficult to reach my case manager Alejandra which turned the week and a half without my car into a far more difficult situation because I wasn’t able to get a a rental car at a satellite location without being able to get in contact with her. Eduardo the service manager became my de facto point of contact and was easier to get a hold of. I appreciate that they held my car while I was out of town and got me a hand wash free of charge but I would have liked better communication and accessibility.
4/30/2025
Donald T. VERIFIED CUSTOMER
Always pleased with the service at Norm Reeves.
Thank you.
4/30/2025
Jose /. VERIFIED CUSTOMER
A lil better communication with the complimentary car wash pls if possible, so it can be done and completely ready when they say your vehicle is ready.
Thank
You
4/30/2025
Claudia P. VERIFIED CUSTOMER
She is always kind withus, she is the best Ford has in service, Crystal is 100% recommended
4/30/2025
Francisco G. VERIFIED CUSTOMER
This was a pleasant experience with no problems she handled everything professionally and respectfully. I would come again the whole process was a 10.