Eduardo was very friendly and was efficient in getting my vehicle done on time!!!
11/1/2025
Darrin I. VERIFIED CUSTOMER
Had a scheduled appointment at 7:30 for an oil change. Came to the dealership at about 7:15. Did not get approached until about 7:45 and that’s after asking for help. A lot of employees in the service drive walking around and not appearing to be very busy. Need a better system in the service drive.
You never get a second chance to make a first impression.
11/1/2025
Marisol R. VERIFIED CUSTOMER
Rudy was great
11/1/2025
Susan W. VERIFIED CUSTOMER
Francisco did a great job explaining everything. Great customer service. He has been my service advisor for many years.
11/1/2025
Art R. VERIFIED CUSTOMER
This is my first Ford & am satisfied.
11/1/2025
Athans Ice. VERIFIED CUSTOMER
Andres is amazing. He is focused on customer satisfaction and goes above and beyond to get my vehicles in and out when service is required.
11/1/2025
Sharon T. VERIFIED CUSTOMER
Eduardo was Awesome. He kept me updated on the progress concerning my vehicle just like he said he would. He gained my trust and kept his word. Once I connected with Eduardo the stress of my vehicle was gone. He’s Great!!
11/1/2025
Cindy B. VERIFIED CUSTOMER
Professional, responsive & a pleasure to work with for my car repair
11/1/2025
Brenda F. VERIFIED CUSTOMER
Richard Juarez was very helpful and honest. I appreciate his knowledge and organizational skills.
10/31/2025
Lisa S. VERIFIED CUSTOMER
Eduardo was fantastic!!
10/31/2025
Jackie P. VERIFIED CUSTOMER
Rudy took care of all my requests. He promised to have vehicles completed when I needed it and it was. He is very easy to work with
10/31/2025
Janis K. VERIFIED CUSTOMER
Richard went over and beyond to get all of my car service needs completed today, 10/30/2025, as I am taking a road trip soon and would not have time to bring it back in. Richard is a real asset to Norm Reeves of Cerritos. Thank you, Richard.
10/31/2025
Brendan E. VERIFIED CUSTOMER
I felt like he really tried to help me out and go above and beyond what was expected. His customer service was excellent
10/31/2025
Geena G. VERIFIED CUSTOMER
Rudy was amazing. Ford never ever fails me. They have been amazing for 25yrs to me and longer for my family!! Ford family forever!
10/31/2025
Mario M. VERIFIED CUSTOMER
Great job by Richard
10/31/2025
Tiffanie M. VERIFIED CUSTOMER
Rudolph was very friendly and curtious and knowledgeable about my issues and kept me informed every step of the way. Best car person ever!