I am very happy with the service that Crystal and the service team provide at Norm Reeves Ford.
9/30/2025
Ruth Rene. VERIFIED CUSTOMER
Honestly, the only reason I say yes, is because Mike was a good guy and he took care of the situation. Making an appointment and talking to people on the phone was not a good experience. Once I got there, I was even told I didn’t have an appointment that it was made for the wrong location. I explained what happened to Mike and he took care of everything and saved the day. Great customer service was received from Mike.
9/30/2025
Charmaine S. VERIFIED CUSTOMER
Awesome services
9/30/2025
Sonia C. VERIFIED CUSTOMER
Eduardo was excellent very knowledgeable and always takes care of us super satisfied five star
9/29/2025
David T. VERIFIED CUSTOMER
The service I received was Excellent. Thanks Rafael have a Blessed day
9/29/2025
Marc Aaron. VERIFIED CUSTOMER
Did not fix problem with start/stop function. Window auto up/ down.
9/29/2025
Arthur S. VERIFIED CUSTOMER
Rafael was very helpful.was friendly.should hired more people like him.i will ask for him on my next visit for service.thanks again .Linda Santos.
9/28/2025
Erik B. VERIFIED CUSTOMER
Great job and great service.
9/28/2025
Lawrence Wayne. VERIFIED CUSTOMER
Service
9/28/2025
Brithany C. VERIFIED CUSTOMER
Would have appreciated a call regarding the issues that were needed on the report, I just received a call that my car was ready and wasn’t told it needed anything else.
9/28/2025
Irania R. VERIFIED CUSTOMER
Great communication, and customer service
9/27/2025
Alexander G. VERIFIED CUSTOMER
Appreciate all the work. The team did a great job.
9/27/2025
Thomas M. VERIFIED CUSTOMER
I really appreciated his work that he did on my car. The service was excellent. I am a very happy customer! I will be bringing my car back to this dealership.
9/27/2025
Oswaldo V. VERIFIED CUSTOMER
Good job
9/27/2025
Kathi Lynn. VERIFIED CUSTOMER
Thanks for great service Richard ????
9/26/2025
Hannah T. VERIFIED CUSTOMER
Great Service !
9/26/2025
Rocky C. VERIFIED CUSTOMER
Great job! Thank you for your help in finding a part for my truck in a timely matter, noticing I had points I could use, and communicating with me where we were in the process of getting the repairs completed. An extra surprise was my truck was washed and cleaned when I received it back. Amazing!
9/26/2025
Xenia I. VERIFIED CUSTOMER
Rafael was amazing. He gave me an estimated time service was done and it was done at that time. Just an amazing young man. Thank-you.