Richard Juarez was very professional and gave me great service kept me informed on my service. Happy with my experience with richard
11/6/2025
Bartolo M. VERIFIED CUSTOMER
Crystal is always very helpful and always has the best attitude. Everytime i take my car in for service i make sure to ask for her. Thank you Crystal !
11/6/2025
Guadalupe B. VERIFIED CUSTOMER
Eduardo Millan great job, well done ????
11/6/2025
Chris /. VERIFIED CUSTOMER
I enjoy bringing my Ford vehicle to your shop. Mike Mosley was my representative and he served me well that I was there at the shop when he was there but I missed him due to his hours and my schedule. I believe he reached out to me but my schedule wasn't matching his work hours. Even so he waprofessional and did a good job communicating when we were able to connect. communicating when I was either at the shop or he would text me. to may have reached out to me
11/6/2025
Luis P. VERIFIED CUSTOMER
Love the service
11/6/2025
Carlos R. VERIFIED CUSTOMER
Thank you, I will keep eye out for it
11/6/2025
Sierra B. VERIFIED CUSTOMER
Still waiting on a link for the survey! Rafael was great, though!
11/6/2025
Larry U. VERIFIED CUSTOMER
Andrew was great. He answered all my questions and got my vehicle back to me in a timely manner.
11/6/2025
Rosevelt A. VERIFIED CUSTOMER
Rudy was great to work with. He was very professional and personable. I would definitely bring my vehicle back, especially if Rudy is my service advisor.
11/6/2025
Gary M. VERIFIED CUSTOMER
Very satisfied, thank you
11/6/2025
Marlon H. VERIFIED CUSTOMER
Your service advisor Andrew Macmaster was professional and took care of me in a timely manner. Thank
11/5/2025
Livia H. VERIFIED CUSTOMER
Crystal was an excellent service advisor. She took her time to explain everything to me and made sure I left satisfied.
11/5/2025
Gabriel H. VERIFIED CUSTOMER
Excellent service, extremely happy. No excuses, no run arounds and they make me feel valuable, they value me as customer. That to me priceless and makes feel comfortable and confident with Francisco's work and advice. The service Lincoln provides is what will make me purchase again in the future.
11/5/2025
Marcelo M. VERIFIED CUSTOMER
Rafael wa extremely helpful and professional.
11/5/2025
Lyle S. VERIFIED CUSTOMER
Rafael did an outstanding job. I would also like to thank all the technicians and everyone involved in making sure my needs were met. Outstanding job and thanks again for the outstanding service. Greatly appreciated.
11/5/2025
Melina L. VERIFIED CUSTOMER
Amazing service and very welcoming!
11/5/2025
Lysiajh M. VERIFIED CUSTOMER
Team is awesome responsive and over all very nice people. Always a stress free experience
11/5/2025
Darlene S. VERIFIED CUSTOMER
Traded in my car job was well done thank you very much
11/4/2025
Tim F. VERIFIED CUSTOMER
Rafael has helped me tremendously in the past several times and including today. He has taken excellent care of me especially when my transmission went in the truck. I’m am beyond grateful to him and the entire family at Norm Reeves Ford for always going above and beyond. It means a lot because at 53 years old, this truck is my very first new vehicle purchase and it took a lot of hard work to make that happen.
I do not take my vehicle anywhere else because of the outstanding treatment of myself and my Truck. Thanks again!
11/4/2025
Vance H. VERIFIED CUSTOMER
Rafael’s customer services always at the highest level and he’s an asset to your team. As for the service, I continue to encounter issues this time with a bolt being left loose on the axle which was replaced by your service team which sounds kind of scary.