Francisco is always a tremendous help. So grateful for his support.
10/15/2025
Oscar A.. VERIFIED CUSTOMER
10/10 informative and very helpful!
10/15/2025
Adareli R. VERIFIED CUSTOMER
crystal Rivera was very helpful . She explained to me what was the problem with my car . Trying to find a solution and giving me updates about it. Also she make easy the rent car until I got my car back .
Thank you, Crystal Rivera.
10/15/2025
Art S. VERIFIED CUSTOMER
Very helpful going over necessary repairs
10/15/2025
Alex M. VERIFIED CUSTOMER
Train reps to be welcoming and polite.The particular rep realized he was rude and actually came to apologize.. A LITTLE TOO LATE
10/15/2025
Steed C. VERIFIED CUSTOMER
Nothing got done and my truck just sat there and somehow I got 48 miles on it and it was delivered on empty but it got 48 miles on it. I honestly don’t know. I’m sure it’s not Oscar’s fault either.
10/15/2025
Susan G. VERIFIED CUSTOMER
Francisco was great and kept me updated
10/15/2025
Brian M. VERIFIED CUSTOMER
Great service
10/14/2025
Arthur F. VERIFIED CUSTOMER
Oscar Robles is a one of a kind service advisor. He goes above and beyond in customer service. Thank you Oscar for your help and professionalism.
10/14/2025
Ken B. VERIFIED CUSTOMER
Great service and everyone very helpful. Could not ask for anything better.
5 stars
10/14/2025
Alice B. VERIFIED CUSTOMER
I was very pleased with the Customer Service Rafael provided. He was very detailed and answered any questions I had. He would be one to keep as a Service Rep. VERY PLEASED!
10/13/2025
Leonardo C. VERIFIED CUSTOMER
Excellent service as always. Thank you Andrew and keep up the good work!
10/13/2025
Gary B. VERIFIED CUSTOMER
I enjoyed my spirit with Lincoln Service
10/13/2025
Gilbert M. VERIFIED CUSTOMER
Only work with Rafael because he is the best at what he does. Always up front and makes sure everything is taken care of the right way the first time. Further, he’s in constant communication with me
10/13/2025
Guillermina C. VERIFIED CUSTOMER
Very good service
10/12/2025
Randy M. VERIFIED CUSTOMER
Richard recommended some maintenance items needed for my car that I hadn’t considered which was very helpful to me. I’m trying to stay proactive with the upkeep on the car especially with the mileage point and Richard’s suggestions were right in line with that
10/12/2025
Victor C. VERIFIED CUSTOMER
Thank you for your consistent care and service.
10/11/2025
Thomas R. VERIFIED CUSTOMER
Eduardo provided exceptional service.
10/11/2025
Enrique M. VERIFIED CUSTOMER
We bought two preowned Fords an escape and a Lincoln MKC. Every time we have taken our cars to Norm Reed Ford superstore Rafael Gonzalez always takes care of us. He goes out of his way to make us feel like family. I would recommend Rafael to all my friends and family he always gets. gets the job done in a timely manner and most of all he’s very friendly and his willing to go out of his way to give a service and proper handling for whatever problems we may have with our vehicles.
10/11/2025
Bridget B. VERIFIED CUSTOMER
I can not say enough positive adjectives to describe my experience with Eduardo and his team! Unbelievably Awesome