Crystal was outstanding in communicating the recommendation and was a great listener understanding what it was I needed during today’s visit. This was probably one of the best service managers I’ve ever had the pleasure to work with.
Thank you!
Tim Catlin
11/21/2025
Gloria S. VERIFIED CUSTOMER
Thanks
11/21/2025
Darl J. VERIFIED CUSTOMER
I had 4 different issues and one recall. All were taken care of and I’m extremely happy with the whole service process. The valet pickup and delivery is a great service.
11/21/2025
Jason K. VERIFIED CUSTOMER
Andrew provided great service and was very attentive whenever there were updates. Thank you Andrew and the entire staff for making every service fast and easy.
11/20/2025
Judil H. VERIFIED CUSTOMER
i recently had my vehicle serviced and the experience was outstanding. Francisco was exceptionally helpful throughout the entire process. i am thoroughly satisfied with the quality of the service provided. they addressed all my concerns with professionalism and efficiency. i highly recommend their services in any automotive needs.
11/20/2025
Transport Us. VERIFIED CUSTOMER
Oscar has always been a great help with the repairs of our vehicles. Thank you Oscar
11/20/2025
Steven B. VERIFIED CUSTOMER
Great service
11/20/2025
Harold M. VERIFIED CUSTOMER
Thank’s to the Team in General , starting from the advisor to the mechanic who did the job. Thanks Guys
11/20/2025
Diana F. VERIFIED CUSTOMER
100% satisfied Richard Juarez was a great help to get the problem fix on my vehicle and not only that his attention towards us answering any questions we had or concerns was nice. Will request him for my next appointment/service.
11/20/2025
Robert S. VERIFIED CUSTOMER
Good job
11/20/2025
Thomas F. VERIFIED CUSTOMER
Upon paying for services, i was told that my rear brakes should be done. I wish i would have received a call when this was discovered and i would have had them done
11/19/2025
Joseph B. VERIFIED CUSTOMER
Speedy, quick, friendky and efficient.
11/19/2025
Gerald W. VERIFIED CUSTOMER
Eduardo Millan is my Service Advisor and has always done an excellent job of keeping me in the loop as to my service status, etc.. He gives me great advice as to which services I am due for and the reasoning behind it. He is the best service advisor I have had in all the years (since 2016)that I have had my truck serviced at Norm Reeves Ford.
11/19/2025
Not Provided. VERIFIED CUSTOMER
Emma from the service concierge department is above perfection. EMMA refused to give up when she got my wrong contact information from the front desk and she got in touch with me same to book the appointment.
11/19/2025
Jose R. VERIFIED CUSTOMER
N/A
11/19/2025
Daniel S. VERIFIED CUSTOMER
Very good service and representation
11/18/2025
Luis C. VERIFIED CUSTOMER
Good customer service from Andrew Macmaster
11/17/2025
Tereso R. VERIFIED CUSTOMER
Job well done. Thank you!
11/15/2025
Natalia B. VERIFIED CUSTOMER
Crystal rivera treated us very well and was really nice when trying to help us but there was a little mistake with fixing the trucks issue that caused us to have to call again and have to take the truck to the shop again.