The service personnel at the Norman Reeves site in Cerritos are excellent. They are all friendly, knowledgeable knowledgeable and go above and beyond to assist and answer your questions
2/25/2026
William . VERIFIED CUSTOMER
Eduardo and your entire team has again done an exemplary job diagnosing and serving my vehicle. Eduardo goes over and above with his customer service and I always feel very confident he will do whatever he can to make my experience flawless.
2/25/2026
Jose R. VERIFIED CUSTOMER
Eduardo Millan is the type of person every auto dealership needs. He’s caring, he’s helpful, he’s very knowledgeable and most importantly he’s real, not fake like many people have to be when dealing with the public. I would rate Eduardo 10 stars out of a 5 star rating. Truly a good dude ????✅????????. Ur lucky to have him and he loves what he does
2/25/2026
Floyd O'Neal. VERIFIED CUSTOMER
Yes, I was satisfied with my service specially with my platinum extended warranty
2/25/2026
Armando M. VERIFIED CUSTOMER
Rudy and the service techs did an outstanding job servicing my vehicle. My vehicle was charged upon my request.
2/25/2026
Octavio M. VERIFIED CUSTOMER
Great
2/23/2026
Alfonso -. VERIFIED CUSTOMER
Great service, professional,and courteous. He made recommendations for future service needs.
2/22/2026
Jeffrey S. VERIFIED CUSTOMER
Overpriced, well something that I could have went to a regular shop and pay half that price
2/22/2026
Landscaping (. VERIFIED CUSTOMER
Always a pleasure working with the norm reeves ford team. Rudy was great! Detailed and kind. I’m 100% satisfied and will always be back for my service and vehicle purchases.
2/22/2026
Richard S. VERIFIED CUSTOMER
In all honesty I was reluctant to return t9 Norm Reeves due to an incident that occurred many years ago. My friend informed me that the individual that the person I had an altercation with was no longer working at this dealership, I did return on 2/20/26 and I must say i was extremely satisfied with the service and with Crystal's professionalism. Thank you ????
2/22/2026
Carol B. VERIFIED CUSTOMER
Thank you for all the help and quick turn around time.
2/22/2026
Gabriel C. VERIFIED CUSTOMER
Took my car to service due to a recall on the vehicle, thanks to Jesus **** , he made the whole experience very easy going
2/21/2026
Valerie Beatrice. VERIFIED CUSTOMER
Excelente servicio rápido y amable
2/21/2026
Hashim M. VERIFIED CUSTOMER
Excellent service. Rudy is a very friendly and knowledgeable service representative.
2/21/2026
Frank L. VERIFIED CUSTOMER
Mike was great , but just took longer than expected. Had a 12:45 appointment and didn’t get my car done till about 4:30. But Mike explained that some technicians called out.
2/21/2026
Atop Sales. VERIFIED CUSTOMER
Great Job
2/21/2026
Barbara A. VERIFIED CUSTOMER
Very Quick and friendly
2/20/2026
Michael O. VERIFIED CUSTOMER
Having the mobile service come to me was the absolute best.