Rudy's positive attitude and friendly chatting really helped improve the experience.
4/15/2026
Ann R. VERIFIED CUSTOMER
Andrew was great! Clear communication and the car was ready quickly!!!
4/14/2026
Ignacio L. VERIFIED CUSTOMER
Alejandra is always very kind and helpful!
4/14/2026
Sara M. VERIFIED CUSTOMER
Excellent service. Quick and easy repair on a job that seemed difficult. ⭐️⭐️⭐️⭐️⭐️
4/13/2026
Michele F. VERIFIED CUSTOMER
Crystal was amazing!!
We did ask for a quote on how much a buy back offer would be but Amir never responded with a price.
4/12/2026
Ruben Z. VERIFIED CUSTOMER
Very satisfied
4/12/2026
Thomas G. VERIFIED CUSTOMER
I was told my car would be ready at 12:30. When I got there my car hadn't been even taken to be serviced. I waited in the waiting room until 2:00! I went out to check ans it was parked on the side no one called me and I wasted my day there. Then the girl who gave me my keys just said I was wondering who's car was that. And I told her how long I was waiting and she never even apologized to me. Terrible service!!!
4/11/2026
Pamela C. VERIFIED CUSTOMER
Francisco and Gianna did a great job at communicating for pick up and deliver service. I appreciate how smooth the whole process went. Also Francisco did well communicating what was done for the vehicle.
4/11/2026
Vicente E. VERIFIED CUSTOMER
Bad service I took my truck 7am I pick up 5:30 .. and still waiting for hour no good
4/11/2026
Victoria L. VERIFIED CUSTOMER
Rafael was very helpful and very knowledgeable
4/11/2026
Jeffrey C. VERIFIED CUSTOMER
Rafael was wonderful
4/11/2026
Denise W. VERIFIED CUSTOMER
Mike was very courteous and helpful. He answered all
My questions and provided all the information I needed.
He provided an estimate for the work.
He notified me when my car was finished.
I appreciate the excellent service.
4/11/2026
Rudy G. VERIFIED CUSTOMER
I was treated like an old friend and was remembered from previous visits
4/10/2026
Scott M. VERIFIED CUSTOMER
Rafael was awesome there were a few obstacles he had to navigate but he stuck with it until I got results that I was happy with look forward to dealing with him on a regular basis
4/10/2026
Luerendia S. VERIFIED CUSTOMER
Thank you
4/10/2026
Kaitlyn B. VERIFIED CUSTOMER
When I dropped off my vehicle, it was fast. When I came back to pick up my vehicle, it was very slow. The advisor just said tell the person in the middle and they will call someone to bring your car up. I asked if they found anything on my car, he said no they didn’t. I had asked if they could check when I came in the morning because I could hear something loose underneath my car. It take more than 15 minutes for my vehicle to be brought around. There were 3 other people waiting for their cars too.
4/9/2026
Gladys M. VERIFIED CUSTOMER
Mike Mosley has been one of the best service advisors that I have ever worked with, he is helpful, professional and highly knowledgeable and made every effort to make sure I was completely satisfied, Great job ????
4/9/2026
Maryann S. VERIFIED CUSTOMER
Excellent service
4/9/2026
Talele P. VERIFIED CUSTOMER
Very professional and friendly, Rudy makes me feel like family members of Norm Reevs Ford. So Thankful for a professional service.
Blessings!