Rafael was professional, understanding and kind. He kept me informed of the progress of my vehicle every step of the way. Provided a Lyft when my vehicle was ready and just made this whole stressful situation a little easier.
Highly recommend this dealership!!
3/21/2026
Cedrik G. VERIFIED CUSTOMER
Good customer service. Good service. very professional Mr. Mike Mosley very kind
3/21/2026
Yuli V. VERIFIED CUSTOMER
Great service from the team of Norms Ford
3/21/2026
Mark W. VERIFIED CUSTOMER
Raymond Quintero was excellent with his explanations and recommendations.
3/20/2026
Kenny B. VERIFIED CUSTOMER
Great job
3/20/2026
Joe V. VERIFIED CUSTOMER
Richard was very helpful, as well as the rest of your staff. I’ve always been comfortable taking my car to Norm Reeves ford.
3/20/2026
Greg A. VERIFIED CUSTOMER
Yes Mike was very helpful
3/20/2026
George M. VERIFIED CUSTOMER
Many times no news. is good good news—-Thank you.
3/20/2026
Laneishae E. VERIFIED CUSTOMER
I love Rudy the best Customer Service in the world????
3/19/2026
Michael G. VERIFIED CUSTOMER
Eduardo give great service.
Also Crystal is the greatest!
3/19/2026
Lawrence R. VERIFIED CUSTOMER
Edwardo is amazing! He cares about his customers and works to address their problems professionally. Edwardo makes his customers feel as if they are the most important person at the service center.
The dealership is very fortunate to have Edwardo in its team.
Ljr
3/18/2026
Raymundo C. VERIFIED CUSTOMER
YES , WELCOME ,VERY SATISFIED WITH SERVICE
3/18/2026
Jayden V. VERIFIED CUSTOMER
I’m very satisfied with the service. The issue was diagnosed correctly and the truck is now running much smoother. Alejandra was very helpful and kept me informed throughout the process. Thank you!
3/18/2026
John R. VERIFIED CUSTOMER
Good service advisor.
3/17/2026
Ramon D. VERIFIED CUSTOMER
Excelente servicio y muy profesional asistencia gracias Sr Eduardo Miller
3/15/2026
Jimson/Maita G. VERIFIED CUSTOMER
Dropped off car Monday morning 3/9, wasted 1 week of rental car, picked up car Friday 3/13 instead since diagnostic was not even done. I had to return rental car and wasted money by going to your service.
3/15/2026
Randy M. VERIFIED CUSTOMER
I’ve just recently started working with Eduardo, and he has been very friendly and helpful feel we have a nice rapport which is important to me and I feel I can trust his judgement
3/15/2026
Tony P. VERIFIED CUSTOMER
Service was great!
3/15/2026
Ralph C. VERIFIED CUSTOMER
Excellent communication, I appreciate the Norm Reeves experience and maybe my next F150 is purchased there. Not yet, but one day.