Do you really have to charge so much for the service?
5/23/2026
Noemi V. VERIFIED CUSTOMER
My oil change was great but left my car dirty with oil stains. I don’t think I will be back my interior was clean just kind of upsetting is all.
5/23/2026
Robert M. VERIFIED CUSTOMER
I have second problem, w/ rear camera, that is covered by a recall. Please persuade FORD to repair/complete the recall quickly and in a timely manner. As, it has linger for months. Thank you. You have my number
5/23/2026
Roque A. VERIFIED CUSTOMER
This was a horrible experience.this dealership had my Suv for 5 weeks,was told it would be 2 or less. Not given a full estimate,was told $500. It totaled over $700. My truck was held for a week without be diagnosed. I had to call several times for an update.Jesus could use some customer service training. Would never come back.Why set an appointment for 8:15 am only for my truck to sit for a week before being diagnosed for a instrument cluster that takes 1 day to diagnose.
I want the world to know how this dealership handled this situation.
5/22/2026
Hiep T. VERIFIED CUSTOMER
Seemed like he loved his job. Great service
5/22/2026
Tony W. VERIFIED CUSTOMER
Great service and great attitude.
A credit to the company.
5/22/2026
Michele L. VERIFIED CUSTOMER
Eduardo shows exemplary customer service. He was constantly professional, extremely knowledgeable and asked open ended questions. When I described a few items, he wrote notes and followed up with answers that were logical and a sound. He has been my best service adviser experience at this dealership and I have already recommended him to professional construction companies who only purchased Ford products for thier crew. Thank you as I will continue to recommend Eduardo and Norm Reeves to many. - Best Michele L
5/21/2026
Jaime N. VERIFIED CUSTOMER
Service was great
5/21/2026
Eric F. VERIFIED CUSTOMER
Eduardo is absolutely the best service manager I have ever experienced. He is thoughtful, solution oriented and customer focused. It is rare to have someone you can fully trust by I know I can trust Eduardo to take care of my service needs every time.
5/20/2026
Francisco B. VERIFIED CUSTOMER
Front passenger molding was not properly installed. Clip on light brocjen. Missing clip on molding. Loose
5/20/2026
Joan D. VERIFIED CUSTOMER
Your team did a fantastic job and I am looking forward to my next service
5/20/2026
Robert H. VERIFIED CUSTOMER
Mike was awesome. I was in a crisis situation and he dealt with me and my truck with patience and care. Truly good fellow
5/19/2026
Sherry S. VERIFIED CUSTOMER
Eduardo Millan is outstanding at what he does!
5/19/2026
June B. VERIFIED CUSTOMER
Thank you for your excellent customer service. I really appreciate it.I don't usually leave feedback but I feel you went above and beyond for me
5/19/2026
John/ Mari. VERIFIED CUSTOMER
Francisco is the absolute best service advisor ever! He’s very knowledgeable, helpful, trustworthy, kind, considerate and always gives you 1000 percent. A++++!
5/19/2026
Salvador A. VERIFIED CUSTOMER
Rudy is the service person that helped me. With his help my explorer is top notch.
5/19/2026
Dolores C. VERIFIED CUSTOMER
Thank you Crystal for your wonderful
Service but there is a scratch on my passenger
Side and also on the hood and arrangement
Was made to correct this problem on Monday
Morning. Will be there 8;am. Thank you.
Dolores C
5/17/2026
Francisco O. VERIFIED CUSTOMER
Very satisfying with her
5/17/2026
Ron J. VERIFIED CUSTOMER
I am completely satisfied with the service. Rendered to me, especially the customer service. Thank you so much.