Crystal was very concerned, helpful and knowledgeable. She provided great service. All other staff were also nice and polite
5/13/2026
Roselia G. VERIFIED CUSTOMER
Quick and reliable.
5/13/2026
Briseida R. VERIFIED CUSTOMER
Great service and communicates well
5/12/2026
Hertz (. VERIFIED CUSTOMER
Fransico was great.
5/11/2026
Andrea M. VERIFIED CUSTOMER
Car service was fine so far, however customer service is bias and unprofessional, especially when you are a she and know what's wrong with her vehicle. I don't plan on returning.
5/11/2026
Endspace Inc. VERIFIED CUSTOMER
Weak communication
5/10/2026
Carolina N. VERIFIED CUSTOMER
Service didn’t check everything I asked. I was also called and asked to make an appointment for a recall that isn’t available yet. When I asked about a scratch mark, the tech asked “someone” about the scratch and gave me an auto body and paint location ( I have paint protection) and I was ended up removing afterwards at home without help.
5/10/2026
Kenneth M. VERIFIED CUSTOMER
Very professional. And knows what she is doing. I would like for her to attend of my needs next time. I get my car serviced.
She knows what she's doing.
5/10/2026
Sheryl M. VERIFIED CUSTOMER
Francisco is courteous, helpful, and friendly. It is a pleasure doing business with him. I have complete confidence that my Lincoln is maintained well.
5/9/2026
Doug V. VERIFIED CUSTOMER
This was my first visit to Norm Reeves Ford and I was truly impressed with everyone I encountered. Andreas, my service advisor was very friendly, communicated via text regularly and was very professional. I was very impressed when I arrived to pick up my car and he remembered my name. That really put Notm Teeves over the top. I’ll certainly be returning to this dealership for any future needs that I have.
5/9/2026
Franklin Z. VERIFIED CUSTOMER
My service guy is awesome. Took very good care of me and stuff. I’m very happy with Ford in the service that I received there.
5/9/2026
Deanna T. VERIFIED CUSTOMER
The team was vary helpful and respectful they made me feel that they cared.
5/7/2026
Jeffrey T. VERIFIED CUSTOMER
Thank You Richard for going out of your way to go beyond my expectations again. I truly appreciate your hard work. I did interact with Jasmin and Crystal as well and those two had provided great service.
Thank you again for caring so much.
From Jeff Thomas.
5/7/2026
Petra Lopez. VERIFIED CUSTOMER
Oscar Robles is the best worker he is honest and reliable
5/7/2026
Richard J. VERIFIED CUSTOMER
She handled my request promptly and kept me updated. She was very professional about her position. Everything was handle to my satisfaction.
5/6/2026
Jorge . VERIFIED CUSTOMER
My first time to Norm Reeves Ford and nothing but excellence people working there.
5/6/2026
Debi E. VERIFIED CUSTOMER
Francisco was fast and knowledgeable. Able to answer all my questions and service my vehicle as promised.
5/6/2026
Gregory B. VERIFIED CUSTOMER
Care was not going to be ready but Eduardo made sure I got my care back on time. Great job