Everything was quick and easy, and I did appreciate that. Thanks
4/2/2026
Chris N. VERIFIED CUSTOMER
Always prompt and trustworthy...
4/2/2026
Gus M. VERIFIED CUSTOMER
Service department was very professional
and respectful. I appreciate the help Andrew
4/2/2026
Samuel L. VERIFIED CUSTOMER
Rafael had been consistently performing the best customer service anyone can ever expect. He's very diligent, respectful and so nice to transact business with. He takes good care of my Ford Explorer needs, be it simple servicing to more complicated repairs, he fixes it....he never release my car back to me with making sure it's washed after all the works. Great job! Rafael is the man, he's the Ford family's best example of a world class car company. ...and I can say it again, and again. Great customer service!
4/1/2026
Everardo P. VERIFIED CUSTOMER
My oil change and the service
4/1/2026
Eduardo B. VERIFIED CUSTOMER
I apreciarte your excellent service. Thank you Crystal.
Eduardo B
4/1/2026
Fred F. VERIFIED CUSTOMER
Great experience with Norm Reeves Lincoln. They handled my Lincoln Aviator service update and recall quickly and efficiently.
Francisco was professional and kept me informed throughout. Very satisfied with the service.
4/1/2026
Robert M. VERIFIED CUSTOMER
Oscar communicated great, service techs took a while to find the issue. Overall was very pleased on the out come. My 2002 ford will be serviced from Cerritos ford until it needs replacement.
3/31/2026
Richard J. VERIFIED CUSTOMER
Look forward to it
3/31/2026
Omar R. VERIFIED CUSTOMER
Thank you
3/31/2026
Nancy F. VERIFIED CUSTOMER
My Edge is driving beautifully. Thank you
3/31/2026
Derick . VERIFIED CUSTOMER
Very satisfied with Eduardo Thank very much He care of my service.
3/29/2026
Luz R. VERIFIED CUSTOMER
Tankyou very much
3/29/2026
Adam W. VERIFIED CUSTOMER
I’ve been there twice in the last year and Richard coordinated my service both times. And both times he was attentive, informative, helpful, and pleasant. Needing unexpected maintenance on your ride is disruptive and stressful, but Richard managed to make the process a little easier. He’s a real credit to your team and while I’d rather not ever need this kind of service again, I know I’m in good hands if I do…
3/28/2026
Andrea M. VERIFIED CUSTOMER
I'll await the survey.
3/28/2026
Jesus H. VERIFIED CUSTOMER
Thank you. I had a great experience of being a first time customer.
3/28/2026
Supawadee S. VERIFIED CUSTOMER
Rudy was great. I am happy with the service.
3/28/2026
Dora L. VERIFIED CUSTOMER
Muchas felicidades por tener personas dedicadas ayudar
3/28/2026
Donn F. VERIFIED CUSTOMER
Crystal is a very nice young lady helpful honest she knows what she's doing she helped me through the process of getting my truck repaired which I really appreciate it You need to give this young lady a raise The repair it was done on my truck seems to be done correctly I have no problems it runs well and needed a new catalytic converter with you has a company replace I appreciate it thank you very much sincerely Donn F
3/27/2026
Ronald P. VERIFIED CUSTOMER
Raymond was a great person did all he said he would thank you.