He is the best, always very professional and helpful guy
5/17/2026
John G. VERIFIED CUSTOMER
Shoot a, you're a job as always to care of my car headed back to me very quickly.I'm very satisfied thank you
5/16/2026
Edwin S. VERIFIED CUSTOMER
Best service thank you
5/16/2026
Lisa M. VERIFIED CUSTOMER
Raymond provided excellent customer service.
5/15/2026
Pattarapong H. VERIFIED CUSTOMER
Jesus was able to provide wonderful customer service and exceeded my expectations!
5/15/2026
Salomon C. VERIFIED CUSTOMER
Rudy is great. Even workers that didn’t know me were really nice.
5/15/2026
Tim M. VERIFIED CUSTOMER
Richard is always great to work with. He’s professional and trustworthy.
5/15/2026
Lupe H. VERIFIED CUSTOMER
I will complete it upon receiving survey.
5/15/2026
Irene G. VERIFIED CUSTOMER
If Ford cannot fix my problem why do you have a maintenance department. Norm Reeves gives me a run around like I do not know what's happening with my own vehicle. I'm getting pretty disgruntled with this company.
5/14/2026
Maria C. VERIFIED CUSTOMER
Francisco Bretado and his support team showed outstanding customer service professionalism by listening intently, addressing all my concerns regarding my car issues and then going beyond the call of duty with their compassion when I left my purse and garage door opener behind and had to coordinate with Jamieson & Nick at Hertz Rental to retrieve my lost and left items at the dealership. They all earned my forever gratitude and deserve the highest form of recognition! Thank you all forever!
5/14/2026
Alejandro A. VERIFIED CUSTOMER
Very good work
5/14/2026
Alex S. VERIFIED CUSTOMER
Fast courtesy service
5/14/2026
Sergio M. VERIFIED CUSTOMER
Crystal Rivera goes above and beyond for her clients. She's great at communicating with her clients too
5/14/2026
Doug J. VERIFIED CUSTOMER
I was told my tires were rotated, but only inspection and inflation was noted on my service summary. I called back to clarify, left a message, but never received a call back. I received a message yesterday that my vehicle was "ready to come home" when I picked it up on the 5th. 8 days earlier.
5/14/2026
Nancy G. VERIFIED CUSTOMER
Very good job done by both service techs that came out. The camera is very nice and clear. Thank you very much
Nancy G
5/14/2026
Travis W. VERIFIED CUSTOMER
Raymond went above and beyond with customer service. He was very on it when it came to communication and information. I appreciate his dedication to help customers.
5/14/2026
Elijio R. VERIFIED CUSTOMER
I really appreciate how Raymond took care of my vehicle needs. He is reliable, approachable, and very knowledgeable. He got the job well done on my vehicle and I am grateful and appreciate his hardwork and trustworthiness. I’m also glad he is back at Norm Reeves Ford. Raymond provides high standard customer service and goes out of the norm to make sure your vehicle gets serviced exceptionally well. Thank you for all your help Raymond. You are awesome and I am highly satisfied with the level of work you provide.
5/14/2026
Marlene G. VERIFIED CUSTOMER
Francisco Bretado is always very helpful, and communicative makes my experience a lot easier when my vehicle stays for maintenance service.
5/13/2026
Jacklyn E. VERIFIED CUSTOMER
I appreciate my service being expedited. Thank you Jesus.
5/13/2026
Alma D. VERIFIED CUSTOMER
Thank you very much , I appreciated , you guys did a great job on my car . Thank you Mike Mosley.