I’ve been there twice in the last year and Richard coordinated my service both times. And both times he was attentive, informative, helpful, and pleasant. Needing unexpected maintenance on your ride is disruptive and stressful, but Richard managed to make the process a little easier. He’s a real credit to your team and while I’d rather not ever need this kind of service again, I know I’m in good hands if I do…
3/28/2026
Andrea M. VERIFIED CUSTOMER
I'll await the survey.
3/28/2026
Jesus H. VERIFIED CUSTOMER
Thank you. I had a great experience of being a first time customer.
3/28/2026
Supawadee S. VERIFIED CUSTOMER
Rudy was great. I am happy with the service.
3/28/2026
Dora L. VERIFIED CUSTOMER
Muchas felicidades por tener personas dedicadas ayudar
3/28/2026
Donn F. VERIFIED CUSTOMER
Crystal is a very nice young lady helpful honest she knows what she's doing she helped me through the process of getting my truck repaired which I really appreciate it You need to give this young lady a raise The repair it was done on my truck seems to be done correctly I have no problems it runs well and needed a new catalytic converter with you has a company replace I appreciate it thank you very much sincerely Donn F
3/27/2026
Ronald P. VERIFIED CUSTOMER
Raymond was a great person did all he said he would thank you.
3/27/2026
William K. VERIFIED CUSTOMER
Great experience once again thank you for being such a great place to get my car service.
3/27/2026
Carlos B. VERIFIED CUSTOMER
OK
3/26/2026
Willis S. VERIFIED CUSTOMER
Very impressed with how fast my car was returned after repairs.
3/26/2026
Joseph S. VERIFIED CUSTOMER
Thanks great job
3/26/2026
James V. VERIFIED CUSTOMER
I’d like to thank Rafael for his assistance on the repairs to keep my Fiesta ST going! My car needed some extensive work which I totally knew was necessary. He helped clarify all my questions and was responsive when I followed up for a status update which really appreciated. Thanks again!
3/26/2026
Mike F. VERIFIED CUSTOMER
The young lady was helpful,the service clerk was nice and the work was done well and timely
3/26/2026
James . VERIFIED CUSTOMER
10 out of 10 fantastic ????????
3/26/2026
Armando M. VERIFIED CUSTOMER
Nice service, excellent and friendly person help me. Thanks.
3/26/2026
Evelyn P. VERIFIED CUSTOMER
Raymond was great. Very good attitude and great customer service.
3/25/2026
Maria T. VERIFIED CUSTOMER
Eduardo is very nice professional i really appreciate him so much.
3/25/2026
Elena W. VERIFIED CUSTOMER
Professionalism
3/24/2026
Chris . VERIFIED CUSTOMER
Very satisfied with my experience at Norm Reeves in Cerritos.
3/22/2026
Simon H. VERIFIED CUSTOMER
Francisco is always a pleasure to work with. He will make sure that you are 100% satisfied with the service performed on the vehicle.