**** was a representative for not only he took care of the car but he made sure at all times that we knew what was going on. He said something about it and it was done if you said I’d use them again he said a good representative for you.
4/3/2026
Ryan A. VERIFIED CUSTOMER
Mike is a awesome service person very friendly and great at communicating service progress.
4/3/2026
Robert H. VERIFIED CUSTOMER
Very personal and helpful ????
4/3/2026
Elijio R. VERIFIED CUSTOMER
Mike is a great person and a talented worker. He always does a great job servicing my vehicle. He gets the job done well. He also provides great customer service. Thank you for always helping me out Mike.
4/3/2026
Rosslyn G. VERIFIED CUSTOMER
I am pleased to provide feedback regarding the excellent service that Mr.Richard provided he is very polite professional and attentive to my needs to service my vehicle. He is prompt respond to my messages and explains the work that is being done and what provides details of the service needed. Thank you
4/2/2026
Andrea R. VERIFIED CUSTOMER
The staff was professional and very kind
4/2/2026
Leon K. VERIFIED CUSTOMER
Everything was quick and easy, and I did appreciate that. Thanks
4/2/2026
Chris N. VERIFIED CUSTOMER
Always prompt and trustworthy...
4/2/2026
Gus M. VERIFIED CUSTOMER
Service department was very professional
and respectful. I appreciate the help Andrew
4/2/2026
Samuel L. VERIFIED CUSTOMER
Rafael had been consistently performing the best customer service anyone can ever expect. He's very diligent, respectful and so nice to transact business with. He takes good care of my Ford Explorer needs, be it simple servicing to more complicated repairs, he fixes it....he never release my car back to me with making sure it's washed after all the works. Great job! Rafael is the man, he's the Ford family's best example of a world class car company. ...and I can say it again, and again. Great customer service!
4/1/2026
Everardo P. VERIFIED CUSTOMER
My oil change and the service
4/1/2026
Eduardo B. VERIFIED CUSTOMER
I apreciarte your excellent service. Thank you Crystal.
Eduardo B
4/1/2026
Fred F. VERIFIED CUSTOMER
Great experience with Norm Reeves Lincoln. They handled my Lincoln Aviator service update and recall quickly and efficiently.
Francisco was professional and kept me informed throughout. Very satisfied with the service.
4/1/2026
Robert M. VERIFIED CUSTOMER
Oscar communicated great, service techs took a while to find the issue. Overall was very pleased on the out come. My 2002 ford will be serviced from Cerritos ford until it needs replacement.
3/31/2026
Richard J. VERIFIED CUSTOMER
Look forward to it
3/31/2026
Omar R. VERIFIED CUSTOMER
Thank you
3/31/2026
Nancy F. VERIFIED CUSTOMER
My Edge is driving beautifully. Thank you
3/31/2026
Derick . VERIFIED CUSTOMER
Very satisfied with Eduardo Thank very much He care of my service.