Thank you Sam for being an amazing salesman and truly taking care of his customers needs and concerns. Gina can go fly a kite she might be better at that then customer service.
4/25/2025
Renea C. VERIFIED CUSTOMER
No problem Your welcome
4/24/2025
Peggy R. VERIFIED CUSTOMER
I love the drop off
4/24/2025
Barbara C. VERIFIED CUSTOMER
Joe and staff do a fantastic job!
4/24/2025
Darren B. VERIFIED CUSTOMER
Bob Thomas has the best people working for them.
From start to finish very good experience. I will definitely return. Joe and Nick are the best.
4/22/2025
Alfred M. VERIFIED CUSTOMER
Charged for a diagnostic test that didn't need to be run. When asked about the charge Gina could not give me a answer and repeated herself so much. She was rude by the end of this very large issue. She was criticizing during the conversation and didn't want to listen to what we had to say.
Your bills need to be more detailed for the customer on the emails your send.
Very disappointed is the way the entire transaction took place..Had to call my amazing salesman Sam to get good answers and the problem resolved.
Gina and Rhonda both need to have more details to information that is done to your customers vehicle to answer questions better.
4/22/2025
Melanie M. VERIFIED CUSTOMER
Tom came out to my car, removed the screw from my tire and gave me the good news that it could be repaired. He later answered all my questions about when to get new tires and also gave me information about the type of tire that I should purchase next. He is such a blessing!
4/22/2025
Richard F. VERIFIED CUSTOMER
Tom kept in touch with me from beginning to end. I would strongly recommend.
4/22/2025
Gary S. VERIFIED CUSTOMER
Professional and helpful in scheduling me in on very short notice. THANKS!
4/22/2025
Michael C. VERIFIED CUSTOMER
He had me come back after the initial problem and mechanics took another look and we found the problem. Thanks Tom
4/21/2025
Lisa P. VERIFIED CUSTOMER
The man was nice and did a great job. It was nice to have it done at the house. I was satisfied thank you
4/19/2025
Jim C. VERIFIED CUSTOMER
Yes everything ok
4/19/2025
Keith W. VERIFIED CUSTOMER
The repairs were done quickly and with friendly and continuous and very friendly service
4/18/2025
Nancy J. VERIFIED CUSTOMER
Great service thank you
4/18/2025
Jeff S. VERIFIED CUSTOMER
The team at Bob Thomas were friendly and courteous and did a fantastic job today.
4/17/2025
Richard K. VERIFIED CUSTOMER
Love the vehicle pickup servive
4/15/2025
Mark S. VERIFIED CUSTOMER
The cashier, the parts guy and Tom were very professional and that is a trait
A lot of businesses lack in today’s world.
4/11/2025
Joe G. VERIFIED CUSTOMER
I spent an hour so I can use the lock keypad on the driver's door. All Ford had to do was tell me what the factory code number is. You failed. I now have a feature on my car that I can not use. You tried to charge me as if you had provided the code. You have not.