Vehicle was picked up and taken to the dealership. I was called in a timely fashion to let me know what was found and what the cost would be. The vehicle was repaired and returned to my home just as promised. Good job Tom.
6/8/2025
Jess F. VERIFIED CUSTOMER
Excellent service! Above and beyond! Great and knowledgeable guy!
6/8/2025
William M. VERIFIED CUSTOMER
Tim is a great guy, always very helpful and professional. I've known Tim and Jerry and the guys in the shop for several years,I have had work done before and has always been top notch,anyone looking for repair work, I have always referred them to Tim and his crew, best in the business. Thank you Tim, Jerry and the whole team for another worry free experience.
6/7/2025
Randy F. VERIFIED CUSTOMER
Excellent job with everything
6/6/2025
Richard F. VERIFIED CUSTOMER
Service manager Joe seems to be straightening up some of the unsatisfactory issues I had with the service department
6/6/2025
David J. VERIFIED CUSTOMER
The entire staff were more than helpful as well as efficient. I will definitely use this dealership for any and all of my service needs for my Ford Ranger. Thank you again for the outstanding service.????
6/6/2025
Ernest G. VERIFIED CUSTOMER
Service was timely. My van was taken within 15 min. of my app. Service was also very thorough. I was given an explanation of what was wrong. The when I approved, the work was started immediately. I am very happy I came to your service department.
6/6/2025
John T. VERIFIED CUSTOMER
I will not be returning
6/5/2025
Lucas A. VERIFIED CUSTOMER
Joe is great!
6/5/2025
Judy K. VERIFIED CUSTOMER
Tom and Ronda were very helpful with resolving our problem
6/4/2025
Carolyn R. VERIFIED CUSTOMER
He was very accommodating and helpful. Was very satisfied. I would highly recommend him to anyone wanting assistance.
6/4/2025
Timothy M. VERIFIED CUSTOMER
It is such a pleasure to do business here at Bob Thomas when I come in, I am greeted as if I am a good friend. Tom has always been straightforward and gone beyond what most managers would do to help people. It is so good to get a ride home with therm it is nice and easy to talk with and everybody in the shop has always been eager to help me with my questions. I am very, very pleased with everybody in the shop taking an extra step to get me the satisfaction I desire with my vehicles thank you everyone for being a step better than any other car company sincerely, Timothy M
6/4/2025
Frances W. VERIFIED CUSTOMER
Always satisfied at Bob Evans. Truman was excellent. Thank you
6/4/2025
Mark N. VERIFIED CUSTOMER
Thank you for your great service!
6/4/2025
Ernest B. VERIFIED CUSTOMER
Car runs good now
6/3/2025
Walter M. VERIFIED CUSTOMER
Excellent professional work.
6/3/2025
Richard F. VERIFIED CUSTOMER
Ask me the survey again in a few days because the truck is coming back to the shop