In Tim’s absence, Jerry helped me. It was a day of fine service & I’m so ever grateful for the concerns Jerry had for my problem. My husband is a Hospice patient & I needed to have my service on a day I could have someone stay with my husband. Jerry made it all happen & I appreciate his efforts to get it done.
Thank you for your fine employees!
Mary H
4/9/2025
William Z. VERIFIED CUSTOMER
Did just as I asked them to do
4/8/2025
Heather S. VERIFIED CUSTOMER
He is always nice to deal with.
4/8/2025
Tony J. VERIFIED CUSTOMER
Joe has always went out of his way to get me in quick and help me diagnose issues. I won’t take my truck anywhere else.
4/8/2025
Lambert Metal. VERIFIED CUSTOMER
2 service items still need addressed. Items were not fixed. Scheduling another appointment to big it back in.
4/5/2025
Michael L. VERIFIED CUSTOMER
Gina was great, she helped us get our truck fixed
4/5/2025
Philip S. VERIFIED CUSTOMER
Excellent to work with and service and work done was excellent
Discussed the work to be done and got schedule quickly and completed.
Great job done
4/4/2025
Kimani K. VERIFIED CUSTOMER
Tom was great , he’s very thorough and is a great communicator.
4/4/2025
Frances W. VERIFIED CUSTOMER
Very helpful
4/3/2025
Ruth B. VERIFIED CUSTOMER
Kind courteous. Technician answered all questions and gave updates on timing. Salesman even went out of his way to answer my question.
4/2/2025
Jeffrey P. VERIFIED CUSTOMER
Tom Kiefer and Jerry both did a great job. Happy with the way it looks. Thank you gentlemen.
4/2/2025
Gary S. VERIFIED CUSTOMER
Wait a long time without knowing what is actually being done. Never given an estimate of repairs, they just do it without asking.
4/1/2025
Fernando A. VERIFIED CUSTOMER
Got me in today, had a screen issue and they fixed it
3/31/2025
Megan P. VERIFIED CUSTOMER
Gina was an absolute sweetheart! I was frantic and wasn’t sure to bring my car in. I even called late into the service repair the night before.She scheduled me an appointment first thing the next morning. Checked to make sure my repair was under warranty, called me with each step of the process, including even calling the warranty company to double check they had everything to process. We thought for sure I wouldn’t get my car until the next day however Gina worked her positive energy magic and I got my car back the same day! It really made me grateful that I purchased my vehicle at Bob Thomas Ford two years ago and to have such amazing car repair service. By far my best experience in car repairs. The ladies were so sweet and kind. Gina really set the bar high and I believe now no other repair shop can provide that kind of service. Thank you Gina for making my unexpected car troubles a pleasant and easy experience.
3/28/2025
Chadley M. VERIFIED CUSTOMER
Everything looks good and appropriate all your help and support!
3/27/2025
Mary L. VERIFIED CUSTOMER
Windows look ???????? great
3/26/2025
Kevin B. VERIFIED CUSTOMER
Big thanks to Tim. Fantastic experience.
3/25/2025
Frederick B. VERIFIED CUSTOMER
Tom is greatly appreciated. He made sure that the diagnostic and safety issues with my vehicle or taken care of. Your technicians are appreciated as well with their skills and hard work.