Thank you Gina Shepherd for always being so helpful and supportive to me. I also want to give a huge shotout to Bob Thomas Ford employees for excellent service on my vehicle!!! Thank you guys, you have all been so great to me.
11/21/2025
Karen B. VERIFIED CUSTOMER
Always satisfied with my service
11/20/2025
Nancy K. VERIFIED CUSTOMER
Pleasant. Professional, polite. Thouough in explanations of services completed as well as services needed in the future
11/20/2025
Angela J. VERIFIED CUSTOMER
Gina was very helpful and saved me a trip. She personally got my VIN and and answered all my questions. ????
11/20/2025
Deanna J. VERIFIED CUSTOMER
Very Professional!
11/20/2025
Roger M. VERIFIED CUSTOMER
I keep coming back because I know that I’m going to get great service. I’ve had John service my truck before and complete confidence that I’m getting the service I need.
11/20/2025
Gregory W. VERIFIED CUSTOMER
Im very happy with the service department.
11/20/2025
Isaac C. VERIFIED CUSTOMER
Joe is great
11/20/2025
David R. VERIFIED CUSTOMER
Excellent Service
11/19/2025
Mike R. VERIFIED CUSTOMER
Jhon has serviced my truck the last 3 or 4 times and does a Excellent job
11/19/2025
Peg D. VERIFIED CUSTOMER
Great service that was timely and very professional!
11/19/2025
Linda W. VERIFIED CUSTOMER
My info screen was changed, my pet piece! I like to use that as my speedometer
11/18/2025
Sam S. VERIFIED CUSTOMER
Always good to work
11/18/2025
Matthew L. VERIFIED CUSTOMER
John took care of me and my truck and was professional as always! They identified an issue while servicing my vehicle and called to make me aware and offer a solution. The Bob Thomas service team are fantastic! Top notch service. Thank you!
11/18/2025
Lex H. VERIFIED CUSTOMER
This is an easy shop to work with.
11/18/2025
Justin R. VERIFIED CUSTOMER
I really didnt like the fact the price went up about 100 dollars. $404 for an oil change and fuel filter change thats crazy. Plus the addition cost for shop supplies but doesn't list what shop supplies is concerning. I wont be coming back anymore thats to expensive for oil and fuel filters. Joe was great though and he was the only reason I came there he always took care of me and listened to any concern I had. I just cant justify that price and if I had known how much it would have been from the start I wouldn't have done it. Ridiculous
11/18/2025
Ricky H. VERIFIED CUSTOMER
Completely satisfied, especially with time frame it took Complete fixing screw in tire
11/16/2025
Michael T. VERIFIED CUSTOMER
Tom worked with me through every step of getting my car damage repaired. Appreciate his help.
11/16/2025
Phyllis S. VERIFIED CUSTOMER
Always a good job
11/16/2025
Kris S. VERIFIED CUSTOMER
John has always been honest, thoughtful and polite. I enjoy seeing him when I bring my vehicle in for service.