This is the second comment, we are sorry but we had a misspelled word!
We are very pleased with the team at Bob Thomas Ford! They took our concern seriously and treated us with the utmost respect! We will be coming back if and when we need more help! Thank you!!
12/27/2025
Scott B. VERIFIED CUSTOMER
John always does a great job getting me in and out on my service !
12/24/2025
Sirria C. VERIFIED CUSTOMER
Hit the wrong button I meant Yes, so far so good power steering is back working. Haven’t had any warning pop up
12/24/2025
Dennis C. VERIFIED CUSTOMER
Thank you
12/24/2025
Christina P. VERIFIED CUSTOMER
Thank you for your continued focus on providing an excellent customer experience!!
12/24/2025
Mike N. VERIFIED CUSTOMER
Yes thanks
12/23/2025
Patricia K. VERIFIED CUSTOMER
Love your service!
12/21/2025
Marlene L. VERIFIED CUSTOMER
Great customer service as usual. Tim and his team are tops!
12/20/2025
Janel N. VERIFIED CUSTOMER
Everyone at Bob Thomas has always been good to us. I always tell people to come here for their vehicles, services etc. Thank you for being so exceptional and good to your customers!
12/20/2025
Navjeet (. VERIFIED CUSTOMER
He is the hero
12/19/2025
Heat Power. VERIFIED CUSTOMER
I was able to get in and out quickly, which is a big plus in my book.
12/19/2025
Tonia J. VERIFIED CUSTOMER
They were great getting me in the day of me calling. I had a list of things that needed done as well as an unexpected error code. So the service was great! However the pricing is crazy! I get a charge for diagnostic if customer have you see what is wrong, but don't have you fix it. However a $160. Fee is crazy expensive. Service this time was great. They got it right. Price, was crazy expensive. May think of taking my service needs to more cost friendly place.
12/19/2025
Daniel G. VERIFIED CUSTOMER
The workmanship appears to great so far!! They fixed the vibration I had in my Transit by actually replacing the entire driveshaft. I had the same vehicle to another local Ford dealership three times to address the situation and they failed all three times. I brought it to Bob Thomas and they took care of the problem, which I am very thankful for.
12/19/2025
Marsha E. VERIFIED CUSTOMER
It took three trips to the service department to get a set of tire put on properly.
12/19/2025
Thomas S. VERIFIED CUSTOMER
Service was fast. Cashier was real slow
12/19/2025
Joanna S. VERIFIED CUSTOMER
Great service every time!
12/19/2025
Regina U. VERIFIED CUSTOMER
Truman is great!
12/18/2025
Berry H. VERIFIED CUSTOMER
Professional service Tom is a great service advisor.