Tom has always provided outstanding customer service and exceeds all expectations. He is one reason why I continue to use Bob Thomas Ford Service for all our vehicle maintenance! THANK YOU!!
11/15/2025
Angel F. VERIFIED CUSTOMER
Did a great job getting me in on short notice and I appreciated the diagnosis and no charge
11/15/2025
Daniel K. VERIFIED CUSTOMER
John always takes care of me and my vehicles. He is professional and courteous.
11/15/2025
Tim L. VERIFIED CUSTOMER
The work was done efficiently. John always remembers who I am and my vehicle. The same technician always works on my vehicle and does work that I trust.
11/14/2025
Robert H. VERIFIED CUSTOMER
Very thorough.
11/13/2025
Adam R. VERIFIED CUSTOMER
I was not asked prior to me leaving what was wrong with my car or asked me to show the gentlemen what was wrong with my car. The wait time I was told did not match when my car was done. I had to call multiple times to see if my car was finished. My car was not properly diagnosed and I was not informed of the service fee.
11/13/2025
Hagerman Construction. VERIFIED CUSTOMER
Great
11/13/2025
Mark S. VERIFIED CUSTOMER
Joe was professional and took care of my car needs.
11/12/2025
Spencer B. VERIFIED CUSTOMER
I was quoted over $3,400 for a service (nearly 1/3 of the value of my entire truck). $2,000+ of that would have been labor for something that would likely have taken under an hour. Absolutely raking me over the coals with that price. I have spent over $10,000 in service for a truck I’ve had for less than 5 years. I will instead be selling my truck and getting any vehicle other than a Ford.
11/12/2025
Josh H. VERIFIED CUSTOMER
excellent service as always, the gentleman who greeted us when we came in was pleasant and quickly handled everything...every service/oil change has been at Bob Thomas...bought car from original owner at 48,000 miles...now over 105,000 all service done at Bob Thomas-thanks
11/9/2025
Nancy T. VERIFIED CUSTOMER
All a customer want is great quality service and I get it every time I go in! Thank you!
11/9/2025
Paulette H. VERIFIED CUSTOMER
Was very pleased with the service. Thank you
11/8/2025
Janice H. VERIFIED CUSTOMER
Prompt service. Helpful employees!
11/8/2025
Karl B. VERIFIED CUSTOMER
Always satisfied with all their work. I am self employed and understand pleasing the customer is priority
11/8/2025
Larry H. VERIFIED CUSTOMER
Sure thing
11/8/2025
Rebecca S. VERIFIED CUSTOMER
Excellent fast service as always! Thank you.
11/8/2025
Linda G. VERIFIED CUSTOMER
Great job But now the lift gate won't open.
11/7/2025
Chris E. VERIFIED CUSTOMER
Joe and the crew do good work the first time.
11/7/2025
Gregg T. VERIFIED CUSTOMER
Tom got my car in without an appointment, repaired and returned it in a couple hours. Need the car for a vacation beginning the next day.