Excellent and friendly service, thank you very much
3/10/2022
Jakapan T. VERIFIED CUSTOMER
Thanks, Lem!
3/10/2022
Edwin P. VERIFIED CUSTOMER
Very pleased with service experience. Mr Queja and staff showed excellent customer care. Thanks to them.
Ed Petteys
3/10/2022
Robert T. VERIFIED CUSTOMER
Thanks
3/8/2022
Bruce B. VERIFIED CUSTOMER
Was told 1hr30 min for oil change. It was 2hr15min.
Has miscommunication on shuttle available. Len apologized which was appreciated.
No info on when next oil change is due millage wise. I would think it is in another 5000 miles.
No car cleaning? Thought this might be included as we get with our BMW. I just assumed and did not ask.
Waiting area so so but at least it is outside.
Over all experience was less than I expected for a first time in for service with my leased car.
Mahalos.
3/5/2022
Clyde A. VERIFIED CUSTOMER
Excellent service and employees. Will be taking my other ceviches there too.
3/4/2022
Sheldon A. VERIFIED CUSTOMER
Troy from the service department was excellent and kept me updated on status of repair through out the day will be back for sure because of him thank you.
3/4/2022
Laurel N. VERIFIED CUSTOMER
Lem is a great guy and you should consider him an invaluable employee!
3/2/2022
Marsha S. VERIFIED CUSTOMER
I am very pleased with how fast I was checked in and getting the shuttle to my destination. Everyone was very courteous.
2/26/2022
Dana J. VERIFIED CUSTOMER
Be advised you guys just had a “near miss.”You forgot to close the hood on my car. I discovered this upon vehicles arivle home. That is a safety issue that needs to be looked at.
2/25/2022
Layla G. VERIFIED CUSTOMER
Thank you ,was great !
2/24/2022
Joseph N. VERIFIED CUSTOMER
Very efficient.
2/23/2022
Marlyn T. VERIFIED CUSTOMER
Servicing your car can be stressful. The person behind the counter acknowledge me right away, was aware of my appointment, told me what he was going to do, checked out my car, built the customer trust, made me feel relaxed and an hour later I was driving off. Fast, easy, comfortable.
2/22/2022
Melodee-Rose H. VERIFIED CUSTOMER
The service from start to finish was exceptional. Everyone was very friendly and professional. I truly appreciated all the information received about my vehicle. Thank you.
2/19/2022
George L. VERIFIED CUSTOMER
Everything went nice and easy.
2/17/2022
Roger M. VERIFIED CUSTOMER
Terrific service. Thanks!
2/16/2022
Rebecca M. VERIFIED CUSTOMER
Mahalo!
2/16/2022
Glynis Y. VERIFIED CUSTOMER
Lem, Mikala, and your whole service team provided exceptional service—from greeting me (with smiles), explaining that since my car had over 61,000 miles that I may opt to do the big service (described what would be done ) rather than the regular service, which I appreciated, and when I picked up my car Lem explained the services they had performed—again, with a smile. Mikala is always pleasant and takes care of his clients. Everyone was friendly and professional. I’m grateful for their expertise and “aloha” that they provided. My car is happy—she’s running smoother and softer—and that makes me happy, too! Thank you very much—you have an outstanding team! Congratulations on a job well done!