Yes Chris was very professional with he’s service and keeping me informed every step of the way while my wife car was serviced.
Thank you
3/11/2020
Evan I. VERIFIED CUSTOMER
Thanks to Yasu for making sure we did not leave without having our issue resolved.
3/7/2020
Ronald M. VERIFIED CUSTOMER
We're glad that you took care of all the recalls that needed attention. We were also glad that you kept us informed throughout the day. Thank you Tehani!
3/7/2020
Shane V. VERIFIED CUSTOMER
Thank you! great work, and the wait wasn't too long either.
mahalo nui
3/4/2020
Barbara R. VERIFIED CUSTOMER
I was very pleased to be able to have my cars problem taken care of especially because I came in without an appointment and mechanics was able to fix my car today
Thank you so much
3/3/2020
Marcia B. VERIFIED CUSTOMER
Great staff and service! The shuttle driver is such a nice guy! The whole
Staff is exceptional! Keep up the great work.
2/29/2020
Brenda W. VERIFIED CUSTOMER
Professional and thoughtful service.
2/28/2020
Linda A. VERIFIED CUSTOMER
Always have gotten great service. I had to move my first appointment due to jury duty selection and was not a problem, very understanding.
Kept up to date with progress, received texts.
Quickly able to get a ride from Hilo Mall back to Subaru to pick up car.
Great service, very much missing at other car lots (husband and daughter both drive Toyota’s, Auwe!)
Keep up the excellent work!
2/28/2020
Stacey F. VERIFIED CUSTOMER
Awesome service department!
2/28/2020
Jonelle F. VERIFIED CUSTOMER
Wonderful customer service
2/27/2020
Bryan B. VERIFIED CUSTOMER
Brian in Service is super knowledgeable and helpful.
Ku’ulei in Parts is sweet and caring.
Great team.
2/21/2020
Ona N. VERIFIED CUSTOMER
I really appreciate the great service and friendly staff at Big Island Motors, Hilo, Hawaii. This dealership is the best!!
2/20/2020
Jacqueline W. VERIFIED CUSTOMER
Great service at the counter, and very thorough check up for my Subaru! Thank you
2/19/2020
Takamasa B. VERIFIED CUSTOMER
Great fast service. Much better than before. Thank you!
2/18/2020
Aimee S. VERIFIED CUSTOMER
I didn’t receive negative or bad service (but wouldn’t consider this high quality either) just a very different experience than I’m used to as a new 1st time owner of s Subaru (owned Honda & Toyota vehicles previously).
2/18/2020
Keith L. VERIFIED CUSTOMER
No comment
2/17/2020
James C. VERIFIED CUSTOMER
I was asked what the best contact phone number was, and corrected the number I was offered. However, I was still contacted at that number, and I did not know for quite some time that my car was ready.