Charged $103 for diagnostics, radio wasnt as looked into as i see others have done since. I feel overcharged. Everyone was friendly though, i'm usually more satisfied. Mahalo.
12/27/2019
James N. VERIFIED CUSTOMER
Great job
12/25/2019
Chiya P. VERIFIED CUSTOMER
Tehani is definitely your star employee from the customer's standpoint. She is always very pleasant, attentive and looks you in the eye. I have had some treatment from other front desk/service ladies from both Kona and Hilo that were not very polite, actually quite rude- it doesn't take much to be kind-especially when that's your job, "customer service". Very happy you have her now. She's a delight.
12/21/2019
Jill J. VERIFIED CUSTOMER
The service was finished
sooner than expected so I was able to have a more productive day. The service representative was professional and brief.
I’m impressed with the thoroughness of the service and the courteous manner
of the staff.
12/20/2019
Anson L. VERIFIED CUSTOMER
Good customer service!
12/20/2019
John I. VERIFIED CUSTOMER
I’m very pleased with the service that I received. You folks get FIVE STARS from me! The staff treated my professionally and were easy to work with. The use of digital messaging was excellent. The only improvement I would humbly add is provide an actual email address instead of Blank @ bigislandmotors.com. Perhaps have a group in box?