Everyone was lovely . A very easy and enjoyable experience . Thank you .
11/17/2021
Hondo M. VERIFIED CUSTOMER
All Good!
11/16/2021
Florine P. VERIFIED CUSTOMER
Lemuel Queja is very pleasant, thorough and attentive w/my car’s service needs. It’s very comforting to have Mr. Queja in your company that makes a customer feel very satisfied with the service from Big Island Motors. Thank you!
11/11/2021
Sharon C. VERIFIED CUSTOMER
Very good service!
11/10/2021
Koichi I. VERIFIED CUSTOMER
I am satisfied on your service.
My car Forester has is working good.
Thank you.
11/10/2021
Elizabeth O. VERIFIED CUSTOMER
Lemuel does a professional job.
11/8/2021
Kacie S. VERIFIED CUSTOMER
Lem was awesome! My car was serviced quickly and they always do a thorough job.
11/6/2021
Anthony W. VERIFIED CUSTOMER
As always, a real pleasure interacting with the service team.
11/6/2021
Marilyn M. VERIFIED CUSTOMER
The engine light still comes on and says the vehicle needs to be inspected. The chip to fix this was supposedly installed. Did not fix the problem.
11/5/2021
Ronald P. VERIFIED CUSTOMER
I complained about getting poor gas mileage I was told they were no indicator lights showed me engine trouble maybe I was setting the trip indicator incorrectly. That is nonsense what I’m saying very simply is I’m getting 16 Miles per gallon when I should be getting 24 city. I was told to make another appointment to leave the car so they could check with Subaru and find out what to do I’m not a car expert but it seems there is something wrong with the way the motor works if I’m getting such poor gas mileage
11/5/2021
Mitsuo M. VERIFIED CUSTOMER
Very courteous and efficient service. Staff treated me cordially.
11/4/2021
Sherry P. VERIFIED CUSTOMER
You still have the switches for my Tucson. I never heard back Friday n anyone You were to fix my windows, but it took six hours, which still did not get fixed.
11/3/2021
Cassandra H. VERIFIED CUSTOMER
Never got a call that my car was ready. Supposed to have a part in and a quick switch but no one has called to update me on the status of the part.
10/30/2021
Kathleen M. VERIFIED CUSTOMER
Very nice customer service, honest and professionL
10/30/2021
James C. VERIFIED CUSTOMER
Got the safety inspection and it was fast.
10/29/2021
Donna S. VERIFIED CUSTOMER
Check engine light came on a couple hours after the oil piston recall service was completed on my Veloster 2020. Now I will have to make another appointment ;(
10/28/2021
Farid A. VERIFIED CUSTOMER
Good service
10/27/2021
Irene &. VERIFIED CUSTOMER
Good service!
10/23/2021
Rebecca N. VERIFIED CUSTOMER
I told service dept that I would need a shuttle to return to work.i told them this when I made the appt and again when I called this morning to confirm time of appointment. Both times they told me the shuttle runs 7-4. When I dropped off my car, they said that the shuttle person was on lunch and it would be 30 minutes ???? I got a text about service update. I said I was still waiting for shuttle (I had been waiting 15 minutes at that point). I got a response 2oinutes later stating HES COMING. All capitals indicate yelling and I did not appreciate the "tone" of the text. The shuttle driver came after I had waited 45 minutes. I got back to work over an hour after I left to just drop off my car! Not convenient at all The driver was very nice and competent