It's always a pleasure to work with the service department people.
1/8/2022
Ron T. VERIFIED CUSTOMER
Lem was great, so was shuttle driver,never got his name.
1/6/2022
Ona N. VERIFIED CUSTOMER
I appreciate the fast and friendly service at Big Island Motors.
1/5/2022
Colleen N. VERIFIED CUSTOMER
Thankyou for you good quality service
1/4/2022
Gina M. VERIFIED CUSTOMER
Thank you all so very much wishing you all a very Happy New Year filled with good health and prosperity
1/1/2022
Verna A. VERIFIED CUSTOMER
Friendly and great service!
12/30/2021
Richard A. VERIFIED CUSTOMER
Team was efficient, professional, courteous. I recieved my vehicle earlier than expected and
they evenn an additional computer update while they had my car. I'm very satisfied.
12/30/2021
Cresencia K. VERIFIED CUSTOMER
I’m really satisfied with the service Lemuel Queja did. He even did a safety check on my car also. Thank you very much and have a Happy New Year!!???????? ????
12/30/2021
Matthias K. VERIFIED CUSTOMER
Lem is always courteous and works to get an answer.
I really appreciate that
12/30/2021
Eulee Y. VERIFIED CUSTOMER
GREAT service department!!!
Mahalo
12/29/2021
Mary D. VERIFIED CUSTOMER
Thank you for the good service.
12/28/2021
George T. VERIFIED CUSTOMER
I appreciated the realistic time frame for the service completion and the professional demeanor of the staff .. waiting was not problem for me considering the fact that there were other customers subject to the same conditions.. mahalo nui
12/24/2021
Dwayne D. VERIFIED CUSTOMER
I would some day like to see a dedicated complete service center for Mazda vehicles here in Hilo. I appreciate the present services I get here but it doesn’t make sense that the nearest Mazda dealership is on Maui or where I purchased my vehicle on Oahu.
12/24/2021
Norilyn P. VERIFIED CUSTOMER
Misty in the service department has great customer service and was really helpful.
12/23/2021
Janet A. VERIFIED CUSTOMER
Lem was great but your whole system needs a redo. First of all, it shouldn’t take a month to even get an appt. It shouldn’t take a week to get a part but then to be told the part wasn’t ordered and it would be several more days to get the part and get the car in to replace one part. All in all it took over a month and a half and 4 trips to your dealership to get my car fixed. This is exactly what happened 2 years ago when I didn’t have my car from January thru March of 2019. Absolutely ridiculous
12/16/2021
Deborah M. VERIFIED CUSTOMER
Fantastic experience. Thanks so much for popping my car in so quickly. Can't tell you how much that means. Happy holidays.
12/16/2021
James L. VERIFIED CUSTOMER
The responsiveness and helpful and friendly support of your service department is a large reason why I have always come to Big Island Motors to buy my vehicles over the past 30+ years. Thank you for all that you do.
12/9/2021
Steven M. VERIFIED CUSTOMER
Mahalo for the great service
11/21/2021
James N. VERIFIED CUSTOMER
Mahalo
11/18/2021
Kenneth M. VERIFIED CUSTOMER
I brought the vehicle in for a safety inspection which it shouldn’t have passed- tail light above rear hatch does not work and front passenger side blinker does not work. I also asked that my rear passenger window get looked at because it it locked in the down position and no one looked at it at all. So I will be taking my vehicle elsewhere in the future for any service.