Great service. Lem has been a real plus for your service department.
1/15/2022
Silver H. VERIFIED CUSTOMER
Although I was unhappy with the high prices of the parts required to fix my window, and I feel the diagnosis fee was also very high. Im 100 percent satisfied with the outcome of the repair. Givin the circumstances of my cars situation yesterday, and the fact that all the windows were malfunctioning. I feel like Hyundai went out of their way to help me fix the problem. And I will be forever grateful for their ability to help me. No one likes to pay for super expensive repairs, especially when someone just purchased their vehicle. I am happy that they were able to help me.
1/13/2022
Jaymee H. VERIFIED CUSTOMER
Great service! Only thing I disliked was the cleaner you folks used to disinfect. While I appreciate your caution and disinfection measures due to covid, the cleaner you folks use has a very strong odor and also leaves a hazy residue on my interior tint. Hopefully it’s tint safe!
1/13/2022
Scott W. VERIFIED CUSTOMER
Mahalo Jonathan for your time and help with the Subaru Forester.
The service department personnel always have a smile when I come in for whatever.
1/12/2022
Elaine N. VERIFIED CUSTOMER
Lemuel Queja was very helpful, courteous, responsive, and kept us informed as to the status of our car repair. Would 100% want to work with him again if we need to bring in our car to the service department.
1/12/2022
Brent S. VERIFIED CUSTOMER
Very helpful and polite
1/11/2022
Karen H. VERIFIED CUSTOMER
Quick service, online payment, text updates
1/8/2022
Anthony W. VERIFIED CUSTOMER
It's always a pleasure to work with the service department people.
1/8/2022
Ron T. VERIFIED CUSTOMER
Lem was great, so was shuttle driver,never got his name.
1/6/2022
Ona N. VERIFIED CUSTOMER
I appreciate the fast and friendly service at Big Island Motors.
1/5/2022
Colleen N. VERIFIED CUSTOMER
Thankyou for you good quality service
1/4/2022
Gina M. VERIFIED CUSTOMER
Thank you all so very much wishing you all a very Happy New Year filled with good health and prosperity
1/1/2022
Verna A. VERIFIED CUSTOMER
Friendly and great service!
12/30/2021
Richard A. VERIFIED CUSTOMER
Team was efficient, professional, courteous. I recieved my vehicle earlier than expected and
they evenn an additional computer update while they had my car. I'm very satisfied.
12/30/2021
Cresencia K. VERIFIED CUSTOMER
I’m really satisfied with the service Lemuel Queja did. He even did a safety check on my car also. Thank you very much and have a Happy New Year!!???????? ????
12/30/2021
Matthias K. VERIFIED CUSTOMER
Lem is always courteous and works to get an answer.
I really appreciate that
12/30/2021
Eulee Y. VERIFIED CUSTOMER
GREAT service department!!!
Mahalo
12/29/2021
Mary D. VERIFIED CUSTOMER
Thank you for the good service.
12/28/2021
George T. VERIFIED CUSTOMER
I appreciated the realistic time frame for the service completion and the professional demeanor of the staff .. waiting was not problem for me considering the fact that there were other customers subject to the same conditions.. mahalo nui
12/24/2021
Dwayne D. VERIFIED CUSTOMER
I would some day like to see a dedicated complete service center for Mazda vehicles here in Hilo. I appreciate the present services I get here but it doesn’t make sense that the nearest Mazda dealership is on Maui or where I purchased my vehicle on Oahu.