Very informative and friendly as always. Thank you
3/27/2026
Deborah H. VERIFIED CUSTOMER
Back window had to be replaced due to a “malfunction” in the garage door that had come down and shattered the window when I had brought my vehicle in for routine maintenance. It was an inconvenience with child car seats in and having to come back.
I do understand things happen but when I got home I noticed glass shards in the trunk and back seat where my grandchildren sit. I cannot get the car wet for days which means if it rains I shouldn’t take it out of the garage but will have to .
I have to assume the window was placed correctly.
The young lady in the service department explained the incident nicely but honestly would have expected the service department manager to call me. I had to ask to talk to him.
There is no need to call as I don’t think there can be a resolution. I did speak to the service department manager.
3/26/2026
Dixie A. VERIFIED CUSTOMER
Perfect like always
3/26/2026
Thomas G. VERIFIED CUSTOMER
Excellent service
3/26/2026
Hazel S. VERIFIED CUSTOMER
Was told around 2 hours to change all brakepads and rotors. then was told at 11 am that the car was done. It was 3 1/2 hours later that they picked me up to get my car. You need more than one vehicle and more than one driver taking and picking up your customers.
3/26/2026
Raj R. VERIFIED CUSTOMER
I am not convinced that replacement of rotors was needed . My old Lexus ES315 with 113000 miles, when I traded it, had no replacement of any engine parts. For over 10 years, I had no problems with the service department!
3/25/2026
Thomas M. VERIFIED CUSTOMER
He took the time to explain what I had a questioin about.
3/25/2026
Kristy C. VERIFIED CUSTOMER
Everyone was wonderful. Polite and knowledgeable
3/24/2026
Dennis D. VERIFIED CUSTOMER
Jose is a good one. I trust him.
3/24/2026
Diego A. VERIFIED CUSTOMER
Good
3/21/2026
Jeanne F. VERIFIED CUSTOMER
Great service, everyone very friendly and accommodating! Thank you.
3/21/2026
Samuel R. VERIFIED CUSTOMER
Lauren does an excellent job explaining everything especially with all my questions!! Very satisfied
3/21/2026
Cory B. VERIFIED CUSTOMER
Lauren was very professional and helpful. She is knowledgeable and pleasure to deal with.
3/20/2026
Rhonda C. VERIFIED CUSTOMER
I am extremely pleased with the service I received on my Jeep. The diagnosis was completed, parts were ordered and repairs done within two days. Jose was very pleasant to work with. He explained the diagnosis thoroughly. I couldn't have been more pleased.
3/19/2026
Deborah S. VERIFIED CUSTOMER
Excellent friendly service!
3/17/2026
Luann N. VERIFIED CUSTOMER
It was a pleasure to work with Lauren! She is knowledgeable and got us in and out very quickly! Thank you, Lauren!
3/17/2026
P. Walter. VERIFIED CUSTOMER
Excellent service as usual.
Wally
3/14/2026
Cheryl P. VERIFIED CUSTOMER
I’ve been satisfied with the service and my salesman Mario. Eventually I’ll look into a new truck but can’t swing it right now. Thanks!