Raine went above and beyond today with his customer service. He was very professional how he handled my mother-in-law’s situation with her car when I called. We appreciated his and his teams timely care very much.
Thank you.
1/4/2024
Nello F. VERIFIED CUSTOMER
Very good service staff is excellent service is excellent I enjoy coming there
1/4/2024
Susan W. VERIFIED CUSTOMER
Problem wasn’t solved. Cliff has told us to return when problem happens again.
He was very nice
1/3/2024
Thomas G. VERIFIED CUSTOMER
Great job done by service advisor Clifford Houtchins.
12/31/2023
Jimmie E. VERIFIED CUSTOMER
Sales and Service Departments are always great and willing to work with you. Always is a great place to do business.
12/30/2023
Paula A. VERIFIED CUSTOMER
Was really hoping they could of got my jeep out of ECO mode. Was hoping I wouldn't have to take it else where but that didn't happen. But my service was hood on oil change and new battery.
12/29/2023
John A. VERIFIED CUSTOMER
Good man
12/29/2023
Felicia A. VERIFIED CUSTOMER
Clifford was very friendly and helpful. He explained all of the details of my visit. It was very informative and greatly appreciated.
12/27/2023
Amanda C. VERIFIED CUSTOMER
The guy who helped me was great he wasn’t the issue, my appointment was at 2pm and I got there about 30 minutes early due to me being in the area and sat there until just after 3pm waiting on a oil change, I was charged to put on some new wiper blades I had bought somewhere else I didn’t know I was going to be having to pay an extra $10 dollars for that I should not have been waiting that long to say I was annoyed is an understatement
12/24/2023
Jean S. VERIFIED CUSTOMER
I’ve been charged $175 for diagnostics that I will not pay. Toyota replaced my engine in August for $6600 with a 12 month warranty. The part that needs replaced is part of the engine and you should be responsible for fixing it. I’m very disappointed with your dealership and I’ve spent over $100k with you in the last 20 years.
I’m not only disappointed in Toyota, but in my past glowing recommendations to friend and colleagues about your dealership.
12/23/2023
Jennifer W. VERIFIED CUSTOMER
As always Excellent Customer Service and appreciate the kindness while there .
12/20/2023
Charles H. VERIFIED CUSTOMER
Excellent
12/20/2023
Millie A. VERIFIED CUSTOMER
Personnel were very friendly and courteous.
12/19/2023
James R. VERIFIED CUSTOMER
Coffee was good,everyone super friendly and like the new text your cars ready and pay if you choose
Thanks Jim Ray
12/19/2023
Pamela T. VERIFIED CUSTOMER
Already sent my comment by text today
12/19/2023
Patricia P. VERIFIED CUSTOMER
Toyota Service did a great job on my car. Very helpful.
12/17/2023
William C. VERIFIED CUSTOMER
I’m happy for the service of getting the 4th volume button on my truck. BUT: this volume button broke 3 times on my 2023 Toyota Tundra Hybrid. The dealer said apparently was nothing shown no one has had this problem .They said it must be an outside source! aliens? They said the warranty will not cover it anymore. Dealer said they will replace this one at no charge. But this is the last time they will replace it for free. I looked up Toyota Forum, there were other truck owners that had the same problems 3 or 4 times doing the same thing. SO IT IS A PROBLEM IN MY OPINION!
12/16/2023
R D. VERIFIED CUSTOMER
They couldn’t find my appointment when I got there, which I thought it was off when I called and booked it a week before. They never texting me confirming or anything, but they did all they could and still got me in and out in about an hour! Thanks again.