Thank you for your assistance, esp w/the Lyft to be able to wait for my vehicle at a location (my mother’s house in Santa Rosa) that I felt safe. Since I travel from Sonoma to do business at Hansel, accommodating my needs during COVID safety protocols is greatly appreciated.
11/19/2020
IRENE A. VERIFIED CUSTOMER
AJ is absolutely great. He’s very efficient, knowledgeable, and friendly. It’s always a smooth experience bringing my car in for service. Thanks.
11/19/2020
David P. VERIFIED CUSTOMER
Great job
11/19/2020
JAN W. VERIFIED CUSTOMER
Rob provided prompt responses, good communication, friendly service and went above and beyond.
11/18/2020
Ernesto P. VERIFIED CUSTOMER
Great CS kept me updated and communicated all progress.
11/18/2020
Michael T. VERIFIED CUSTOMER
Robert Hussey was very helpful and pleasant . His communication was clear and consistent. And in my opinion understood the Ford product well.
11/17/2020
Kendrick R. VERIFIED CUSTOMER
Excellent!
11/17/2020
LOLAINE R. VERIFIED CUSTOMER
Thanks for your quality care of me and my new leased vehicle.
11/15/2020
Debra P. VERIFIED CUSTOMER
Woody was awesome!!! Very attentive and knowledgeable.
11/14/2020
WILLIAM C. VERIFIED CUSTOMER
I give David the highest rating because he was that good
11/14/2020
Martin W. VERIFIED CUSTOMER
Excellent job
11/14/2020
Maurice S. VERIFIED CUSTOMER
Rob was awesome; very attentive, cordial, nice, personable and responsive ...... he's the best.
11/14/2020
Andrew W. VERIFIED CUSTOMER
Robert was a delight In assisting me and was very helpful with letting me know all my truck needs on top of what I thought which was very helpful and extremely knowledgeable with any questions or concerns that I had I would definitely recommend him to anybody looking for someone who is the best at their job and is very professional every step of the way
11/14/2020
Stephanie-Richard M. VERIFIED CUSTOMER
Thanks for always taking such great care of all of our vehicles for the last 30 years!!
11/14/2020
TANYA D. VERIFIED CUSTOMER
Woody was great. I was promised rugs for my car but never got them. I had called 2 different time and talked to 2 different people but still no return call. Before I left that day Woody had put them in car. I was very happy and thankful for his follow thru.
11/14/2020
KENDRICK R. VERIFIED CUSTOMER
Excellent service and knowledge! Thank you Woody????
11/14/2020
LOI M. VERIFIED CUSTOMER
He was kind and thorough - explaining everything in detail and making me feel cared for. Great customer service!
11/14/2020
Randall L. VERIFIED CUSTOMER
Jorge gets a 10 !
Job well done
11/14/2020
VENTURA N. VERIFIED CUSTOMER
Camera visibility is to foggy, can’t hardly see anything