My only complaint about my Focus is that you new there was a problem with the transmission and you sold it without saying anything about it. This is not on Rob. He has been a loyal top notch employee. It’s a good comfortable car but I can’t keep it after the warranty is up. Please send me the trade in value.
Thanks,
5/23/2021
Clinton B. VERIFIED CUSTOMER
Thanks
5/23/2021
Christina V. VERIFIED CUSTOMER
Robert is very professional and he takes good care of my vehicles
5/22/2021
Rosa H. VERIFIED CUSTOMER
Thank you for getting me out quickly and having my vehicle ready at my requested time.
5/22/2021
Barbara B. VERIFIED CUSTOMER
Service is excellent. Car runs ???? great! Bb
5/22/2021
Denise S. VERIFIED CUSTOMER
David did a great job helping me decide to buy new tires. Appreciated the updates and explanation about different features of tires available.
5/22/2021
ROGER AND. VERIFIED CUSTOMER
Good job thank you
Roger Nelson and Cheryl Nelson
5/22/2021
Michelle D. VERIFIED CUSTOMER
Thank you.
5/22/2021
Richard B. VERIFIED CUSTOMER
Rob kept me appraised of the transmission work. He often deals with difficult customers and appreciated that I understood he was just a messenger. The service from Hansel Ford and hope my Ranger doesn’t have the same issue!
5/22/2021
David A. VERIFIED CUSTOMER
Service for our Lincoln has always been very satisfactory. Everything is covered, and comments or recommendations have been appropriate.
Thank you for a great service experience.
The Armstrongs
5/22/2021
Roger D. VERIFIED CUSTOMER
Great Service!
5/22/2021
Jamie G. VERIFIED CUSTOMER
It’s always a pleasure to work with Anthony.
Thank you
5/22/2021
Laurel G. VERIFIED CUSTOMER
My backup camera was installed upside down, which seems like something you would catch after installing and testing? Kind of a hassle to arrange to bring it in again after this being a recall anyway.
5/22/2021
Chelsea H. VERIFIED CUSTOMER
Thank you AJ! Awesome as always
5/22/2021
Karen F. VERIFIED CUSTOMER
David was awesome! It was a pleasure to work with him.
5/22/2021
Francisco M. VERIFIED CUSTOMER
I’m really satisfied with the service. It was fast and easy. PS. a car wash would have been nice Thanks.
5/22/2021
JULIA V. VERIFIED CUSTOMER
Rod was very pleasant and helpful.
5/21/2021
VERN M. VERIFIED CUSTOMER
Great guy. Knows his stuff.
5/21/2021
Steve W. VERIFIED CUSTOMER
Appreciate all you did in trying to find the problem with our truck. Your explanation of the possibility of what caused the problem made sense. Thank you so much!