Yulissa Ramos helped me really nice and great customer service, the only issue I have is I went in for an diagnostic for my AC and valve cover gasket , the AC is working now but now that I got my gasket replaced I’m hearing a weird noise coming from my engine , idk if the mechanic didn’t put it in right or something went wrong when I the mechanic replaced the gasket , I never heard the noise before , I went in to a dealership so a professional can install my gasket right , I don’t think it’s fair that I pay money for a job that’s not done right , I waited 3 days to see if the noise will go away but I finally looked under the hood and I see that the noise is coming from where the gasket was replaced, I hope to get a reply back so we can resolve the issue and have my car looked at
5/4/2024
Benito A. VERIFIED CUSTOMER
Trinity has always been courteous, helpful, knowledgeable and
overall an asset to your establishment.
5/3/2024
Cynthia A. VERIFIED CUSTOMER
Trinity was AMAZING like always!! Super helpful! Fast, friendly service! She’s super sweet & very understanding of me and my toddler!
5/3/2024
Laura S. VERIFIED CUSTOMER
I appreciate the service Carlos provided. Thank you.
5/3/2024
Isamael C. VERIFIED CUSTOMER
Great
5/3/2024
Ruben D. VERIFIED CUSTOMER
The overnight drop-off is very convenient and your employees are very friendly and professional. I will be returning in the future. Thank you.
5/3/2024
Elena C. VERIFIED CUSTOMER
Outstanding service!
5/3/2024
Guadalupe S. VERIFIED CUSTOMER
Yulissa Ramos is an absolute asset to your team. Having to have spend over $1000 yesterday, after spending over $3000 on my last visit there, I was understandably upset but Ms. Ramos went out of her way to go over everything with me, provide the options available, and even reviewed my prior work to assure everything was checked. It is caring Honda staff like Ms. Yulissa Ramos that makes me continue returning to Norm Reeves Honda!
5/3/2024
Dianna I. VERIFIED CUSTOMER
Don't kn how to put air in tires, so appreciate Honda does this. Thanks heaps!
5/2/2024
Jorge R. VERIFIED CUSTOMER
Valerie was very responsive and clear on the service being done.
5/2/2024
James S. VERIFIED CUSTOMER
Thank you Trinity Guzman for all your great help
5/2/2024
Maria C. VERIFIED CUSTOMER
Exelente
5/2/2024
Carmen R. VERIFIED CUSTOMER
Brian was very helpful, friendly and knowledgeable. When return for i will be sure to ask for Brian; he deserves a raise!
5/2/2024
Maricel M. VERIFIED CUSTOMER
We helpful and good customer service
5/2/2024
Erika O. VERIFIED CUSTOMER
Service was great thank you
5/2/2024
Cesar V. VERIFIED CUSTOMER
Javier was great ! Thank you for making a frustrating situation a lot better! Thank you Javier