The outcome wasn't to my satisfaction due to the packing sensors where not activated claiming that they needed to replace my entire front face on my Honda. That's not customer satisfaction on my book!
On the other hand, Your service Adrean was doing his best to help me out. GREAT GUY!
7/15/2026
Sandra W. VERIFIED CUSTOMER
The young man who wrote up my service was not very enthusiastic about helping me. Maybe it was because I brought my car in for a recall notice. It felt like since the dealership wasn't going to make much money off of me, he was just wanting to get to the next customer. I had to wait 2 hours for someone to start fixing my car and the repair only took 45 minutes once they started on it. Then after watching my car being brought out, I had to go find someone to handle the paperwork and get me my key. If I had not sought out some help, I don't know how long it would have been before I could get out of there.
7/15/2026
Ingred H. VERIFIED CUSTOMER
Excellent customer service.
The wait for my car to be ready is very long!
7/15/2026
John A. VERIFIED CUSTOMER
Genaro Perez was truly amazing. He was incredibly professional and explained everything perfectly, including the charges. The service was prompt and convenient. He even asked if I planned to stay or wanted a ride home; thankfully, I stayed.He pointed out the seating and refreshments area for me. THANK YOU Genaro!
7/15/2026
Todd T. VERIFIED CUSTOMER
I was told by A.Sanchez that my car was going to be ready in 1 or less time so I waited but he was going to go lunch that somebody else will text me but no one texted me nor look for me in the waiting room area so when I went to ask what’s happened bcs over an hour past + more n I went to ask David Ochoa help me he ask n no one had my paperwork but the guy seating across fm Mr Ochoa was very busy in his phone that he did not hear Mr Ochoa asking for my paperwork until he lift his had n said o here is her paperwork after ask few times , I got really pisst bcs I had to go work n this guy make me be late for been in his phone n didn’t pay attention to what he should of done very mad I didn’t see his name but he sit across fm Mr Ochoa he is an oriental guy N that is why I was not very happy today at Honda
7/15/2026
Ma P. VERIFIED CUSTOMER
Ram, as always helped me with all my questions about my accord. Explained which ones needs to be dealt with first and always have some suggestions for the future visit. Two ???????? Thanks Ram
7/14/2026
Gurinderjeet S. VERIFIED CUSTOMER
Martin is wonderful
7/14/2026
Loretta A. VERIFIED CUSTOMER
Thank you to the Honda team for the great service.
7/14/2026
Suzanne M. VERIFIED CUSTOMER
Ramblin consistently provides exceptional service!!!!! He’s the reason I keep coming back.
7/14/2026
Carlos V. VERIFIED CUSTOMER
Excelente atención ⭐️⭐️⭐️⭐️⭐️
7/14/2026
Roses B. VERIFIED CUSTOMER
Mechanics weren’t able to fix the problem.
7/14/2026
Juan R. VERIFIED CUSTOMER
Good service.
7/13/2026
Evelyn R. VERIFIED CUSTOMER
Everything was explained to me in detail, service provided was exceptional.
7/13/2026
Dulce P. VERIFIED CUSTOMER
it was excellent
7/13/2026
William C. VERIFIED CUSTOMER
Valerie was great, very thorough and made sure to go every detail with me.
7/12/2026
Lorraine M. VERIFIED CUSTOMER
Genaro Perez was so helpful and professional. Very well in explaining in all my questions. Thank you, Genaro Perez!
7/12/2026
Joel L. VERIFIED CUSTOMER
Quick service and friendly staff
7/12/2026
Sylvia I. VERIFIED CUSTOMER
I had a great experience, Samuel Tung was so very Helpful from day One, always kept me up with the progress of my car being fixed parts ordered, what kind of parts if they were under warranty, spoke with the appraiser on my behalf, so Sam and the team did an excellent job. Thank You, best regards Sylvia I
7/12/2026
Debra F. VERIFIED CUSTOMER
Adrian is great! A good listener, professional. It is joy to have him as my Service Advisor.
7/12/2026
Antonio A. VERIFIED CUSTOMER
Car “Range/Average Fuel” sensor is not working properly. Range drops significantly. I drove 24 miles and it drop 20 miles. Average fuel goes up and down, and way too high in a single drive.