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Real Reviews from VERIFIED CUSTOMERS
Zaida O. VERIFIED CUSTOMER
Your team in the service department were very profesional . Very informative
5/17/2026
Elizabeth K. VERIFIED CUSTOMER
Ram is very friendly and helpful
5/17/2026
Natalie C. VERIFIED CUSTOMER
5 stars
5/17/2026
Lauryn A. VERIFIED CUSTOMER
Mr. Diego was a joy to interact with during my visit! You can tell he is a genuinely kind person and not just faking it for customer services purposes. Thank you!
5/17/2026
Danny G. VERIFIED CUSTOMER
I sent my wife in to get our first of 2 free oil changes that came with the purchase of the vehicle. Turns out they were going to charge her for it. Luckily, I had a phone conversation with the service advisor who had to take what seemed like a long time to verify that the oil change was free very weird. Also the upsell was tremendous. They also charged her for tire rotation, which was unnecessary at the time since she is a woman, I guess they looked at it as open opportunity will not be returning, but will try a different Dealer next time.
5/16/2026
Shannon G. VERIFIED CUSTOMER
Valerie is wonderful! She listens to my concerns and makes sure they are addressed. I appreciate her excellent customer service!
5/16/2026
Vincent C. VERIFIED CUSTOMER
Valerie was great very thorough and helpful!
5/16/2026
Arch H. VERIFIED CUSTOMER
The work for covered under warranty.
5/16/2026
Farah A. VERIFIED CUSTOMER
Norm Reeves Honda employees went above and beyond! So grateful for their kindness and service ????
5/16/2026
Linda H. VERIFIED CUSTOMER
The service was efficient and the agent was respectful, kind, and informative.
5/16/2026
Charles S. VERIFIED CUSTOMER
Very friendly & helpful
5/16/2026
Donald K. VERIFIED CUSTOMER
Ram Diego was very helpful and friendly.
5/16/2026
Dorothy G. VERIFIED CUSTOMER
Had an amazing experience at Norm Reeves Honda. My service writer Ramblin Diego was incredibly helpful, professional, and fast. He knew I had to get to work, had the loaner car ready right away, and even helped move my car seat over for me. Communication was excellent he kept me updated exactly when he said he would and even offered after-hours pickup through the sales department even though I couldn’t make it that evening. I was in and out in about 15 minutes that morning. Great customer service from start to finish!
5/16/2026
Lin C. VERIFIED CUSTOMER
Really satisfied with the services Samuel Tung provided
5/16/2026
Kimberly S. VERIFIED CUSTOMER
Genaro was exceptional. He was helpful and explained everything clearly. Thank you.
5/16/2026
Jeanette G. VERIFIED CUSTOMER
Valerie was extremely helpful. She broke down the service needs and costs in a way that was understandable. She did her best to keep me informed on the status/progress of my vehicle.
5/16/2026
William C. VERIFIED CUSTOMER
Very satisfied
5/15/2026
Lilia M. VERIFIED CUSTOMER
I received courteous service at Honda Reeves.
5/15/2026
Crystal P. VERIFIED CUSTOMER
It shouldn’t take 2 hours for a regular tire rotation and oil change. Especially when you have an appointment.
5/15/2026
Amado M. VERIFIED CUSTOMER
Samuel was very helpful and informative.
5/15/2026