Adrian was great. He listened well to my issues and used his expertise to come up with a solution beyond what I was anticipating. He is a valuable member of your stellar service team.
5/22/2026
Mark G. VERIFIED CUSTOMER
All my service needs got taken care of as requested.
My vehicle is in top condition and ready for long safe travels.
Yours Truly,
Mark G
5/22/2026
Gustavo M. VERIFIED CUSTOMER
I appreciated the detailed explanation of what was going to be done to my car. All my questions were answered politely and satisfactory.
5/22/2026
Yolanda D. VERIFIED CUSTOMER
Like you guys service very excellent like how the agent are very polite thank you so much I’m really satisfied
5/22/2026
Lorraine C. VERIFIED CUSTOMER
I especially liked Valerie because she explained everything I had questions about and offered her expertise about things I didn’t know much about. Not for one minute did I feel like I was expected to know a whole lot about cars but after working with Valerie, I know more than when I arrived there. Valerie has excellent customer service, and friendly, we even shared a few car stories and laughs. I will be requesting Valerie’s assistance at next service and from then on…hopefully she doesn’t leave this place.
5/22/2026
Derrick C. VERIFIED CUSTOMER
Ramblin is the man!
5/22/2026
Gertrudes R. VERIFIED CUSTOMER
Ram Diego is very helpful, answered all the questions in a very honest way and explained well the problems they found in my car. You need a lot of people like him.
5/22/2026
Angelea T. VERIFIED CUSTOMER
Rem was excellent with very thoughtful and excellent service.
5/21/2026
Isaiah M. VERIFIED CUSTOMER
Great service.
5/21/2026
Alfred E. VERIFIED CUSTOMER
They took care of me very well. Thank you
5/21/2026
Maryjane A. VERIFIED CUSTOMER
David, was a great help today to get my issue resolved with my tire. I could tell he appreciates what he does and is very knowledgeable. I will be taking my car in for further service! Thank you!!
5/21/2026
Joanna C. VERIFIED CUSTOMER
Samuel has been the best employee I encountered here. He gave timely and transparent updates that made my overall experience enjoyable. Thank you, Samuel!
5/21/2026
Jacqueline B. VERIFIED CUSTOMER
I was very satisfied as I said before with the work men's suit that came from the mechanic as well
5/21/2026
Duane D. VERIFIED CUSTOMER
I had an appointment, was told it would be an hour and a half, two and a half hours later it was done.
5/21/2026
Donna P. VERIFIED CUSTOMER
Valerie is a superb employee of Norm Reeves Honda of West Covina. She went above and beyond, helping me with a complimentary Service coupon for a service on my car. five stars for her!
5/21/2026
Cheng L. VERIFIED CUSTOMER
Good service
5/21/2026
Lou B. VERIFIED CUSTOMER
Samuel Tung was very professional and very helpful, I had a very good experience. As far as the quality of service goes, I requested and purchased 4 new tires. The tires were installed correctly; however, the technician who performed a service failed to recalibrate the TPMS sensors in the car’s settings after performing installation. As a result, I got an error message the next day that stated there was an issue with my TPMS. I was able to clear the error myself, but less experienced customers would have needed to bring their car back.
5/21/2026
Doreen A. VERIFIED CUSTOMER
Valerie is very helpful. She explains everything thoroughly. She is friendly. I was very satisfied with my service.
5/20/2026
Evelyn A. VERIFIED CUSTOMER
Martin was very helpful and answered all my questions.