Very good service, will schedule the water pump and alignment with Valerie very soon.
5/24/2026
Marissa G. VERIFIED CUSTOMER
very satisfied with service! adrian was very helpful . service was fast as promised . thank you!
5/24/2026
Antonio G. VERIFIED CUSTOMER
Excellent experience, thank you
5/24/2026
Veronica B. VERIFIED CUSTOMER
I want to take a moment to recognize the incredible customer service I received from my Honda representative at Honda West Covina. Valerie Machado She truly went above and beyond in helping me when I discovered a dangerous bubble in my driver’s side tire. Knowing the safety risk, she made it a priority to squeeze me into the schedule because she genuinely cared about making sure I was safe on the road.
That level of care, urgency, and professionalism is rare to find. She didn’t just treat me like another customer — she treated me like my safety truly mattered. Her honesty, compassion, and dedication are exactly why she is the only person I trust with my vehicle.
Because of her outstanding service, I will continue bringing my car to Honda West Covina and will confidently recommend both her and the dealership to friends, family, and anyone looking for someone who truly cares about their customers. Thank you for going above and beyond — your exceptional service did not go unnoticed!
5/24/2026
Elmer G. VERIFIED CUSTOMER
David was awesome. Great customer service. Very happy.
5/24/2026
Crystal P. VERIFIED CUSTOMER
The best service!!! Thank you!
5/24/2026
Daniel G. VERIFIED CUSTOMER
Great service
5/23/2026
Brigette R. VERIFIED CUSTOMER
Valerie is the best!
5/23/2026
Maile J. VERIFIED CUSTOMER
Today's service with Valerie was excellent as always. She is friendly has awesome customer service and welcoming. Great service experience.
5/23/2026
Alex S. VERIFIED CUSTOMER
You're welcome.
5/23/2026
Carolina G. VERIFIED CUSTOMER
I am very satisfied with the service that was provided
Thank you very much
5/23/2026
Danielle M. VERIFIED CUSTOMER
Sam was very helpful and concise made our wait as enjoyable as possible
5/23/2026
Jonathan K. VERIFIED CUSTOMER
Andrew went above and beyond to meet my needs. Thank you for a great experience. You've earned a loyal customer for life. Thank you!
5/23/2026
Kalani P. VERIFIED CUSTOMER
Valerie was super helpful and nice, she was pleasant to work with. She was very informative and she made the entire service visit go by super smoothly 10 out of 10.
5/23/2026
Gloria S. VERIFIED CUSTOMER
Samuel was very kind and helpful!
5/23/2026
Mary W. VERIFIED CUSTOMER
My service department representative did an excellent job of assisting me with my requested service and explaining all findings noted per inspection of my vehicle.
5/22/2026
Dara S. VERIFIED CUSTOMER
Adrián provided excellent customer service.
5/22/2026
Sussan W. VERIFIED CUSTOMER
I have always had wonderful service from your dealership this time was no different I came from WY and had to get service on my truck and I hoped that I would get the same service I recieved before and I did thank you again thank you and All your staff I Will continue to recommend your place to Honda owners
5/22/2026
Arlyn T. VERIFIED CUSTOMER
Genero was very amiable and has a very gentle demeanor which I guess makes it more palatable to shell out money when paying for the services. Hahaha! But for real, he's a really nice guy.
5/22/2026
Danny L. VERIFIED CUSTOMER
Mr. Adrian De La Riva is great, helpful advisor. I'm happy with his customer service.