Genaro was very helpful and answered all my questions! He gave me a lot to think about as I didn’t think I would be super interested in a CRV but now it is a contender for me! Very sweet patient cool salesman.
5/20/2026
Cristina E. VERIFIED CUSTOMER
The service I received was great. Able to book appointment quick and the service person who assisted me provided great service and advised me the additional service that I will need. He was very pleasant, professional and knowledgeable
5/20/2026
Stan S. VERIFIED CUSTOMER
Wow great service !!!!!!
5/20/2026
Juliet R. VERIFIED CUSTOMER
Excellent service
5/20/2026
Mosaic Escrow. VERIFIED CUSTOMER
Valerie went way above and beyond excellence. She was by far the best service manager I have ever had the pleasure of working with and will be requesting her to handle all of my service visits moving forward.
5/20/2026
Rosa J. VERIFIED CUSTOMER
I was very pleased with Valerie's assistance. She was exceptionally helpful and thoroughly explained all the necessary services for my vehicle. Valerie also informed me about the payment credit you offer, which greatly simplified the process for me.
5/20/2026
Lori L. VERIFIED CUSTOMER
No thank you.... You said one simple question and I answered that one question..
5/20/2026
Angelica D. VERIFIED CUSTOMER
I like the service Valerie Machado offers she’s vey knowledgeable and helpful. Thank you!!
5/20/2026
Ray P. VERIFIED CUSTOMER
Andrew communicated well the needs for my vehicle and provided exceptional customer service.
5/20/2026
Evangelina H. VERIFIED CUSTOMER
Car feels much better after the work y'all did. Sam was very professional and kind.
5/20/2026
Juris S. VERIFIED CUSTOMER
David was great, explains everything well. Unfortunately my tire rotation wasn’t performed due to an over torqued lug nut from my past service which was also from the same dealer ship (Norm Reeves Honda West Covina) and not enough time because I booked my service near closing time. Hopefully they’ll get to fix the problem next time I schedule for my service.
5/19/2026
Vanessa S. VERIFIED CUSTOMER
Great service! Helpful and knowledgeable.
5/19/2026
Kimberly R. VERIFIED CUSTOMER
Customer service was great. Attentive and helpful.
5/19/2026
Lulu L. VERIFIED CUSTOMER
Got good service yesterday
5/19/2026
Young C. VERIFIED CUSTOMER
The service advisor is knowledgeable and responsible person, he has provided me a series of service advices for me to consider. I like his service. Thank you!
5/19/2026
Zaida A. VERIFIED CUSTOMER
Worst interaction I had. I rather pay more elsewhere and get great service then go back to West Covina service department only good thing I could complement is the porters they have a better work ethic than both advisors I dealt with today
5/19/2026
George Z. VERIFIED CUSTOMER
First time visiting your service. Excellent
5/18/2026
Jaydon E. VERIFIED CUSTOMER
Customer service was amazing and the communication was superb as well!
5/17/2026
Deanna G. VERIFIED CUSTOMER
Each time I have had windshield glass repair. I have been told that the glass guys would be there when I arrive. I have been lied to 3 times. I’m getting tired of being told they will be there and then waiting for hours. It would be better if they told me the truth, that the guys don’t really have a schedule and they come when they want to come and I am at the Mercy. At least then I would know what to expect.