Thank you Samuel for great service. And team Honda.
5/10/2026
Jocelyn Y. VERIFIED CUSTOMER
Anthony was great, friendly, and helpful!
I am not sure their name but the person/mechanic who assessed my car and recorded the video was thorough and enthusiastic in his presentation which I appreciated!
5/10/2026
Naigan (. VERIFIED CUSTOMER
Ramblin provided phenomenal service. he was very knowledgeable and was patient to answer my questions regarding a previous multi-point inspection video I was curious about. he explained things clearly and was very attentive to my needs. greatly appreciate his help
5/9/2026
Emerita S. VERIFIED CUSTOMER
Very attentive and helpful.
5/9/2026
Michael R. VERIFIED CUSTOMER
Excellent service
5/9/2026
Stephanie H. VERIFIED CUSTOMER
Samuel was the absolute best! He was super helpful in explaining everything after the diagnostic run on my car. The staff at Norm Reeves was so pleasant and helpful! Would recommend to anyone who needs service on their Honda!
5/9/2026
Hope A. VERIFIED CUSTOMER
Valeria is always great and speedy when I come to her with car issues. She gets me in and out. Very smooth and easy going ????
5/9/2026
Maria K. VERIFIED CUSTOMER
We feel frustrated that such a major repair came up within 5 months of our major 100,000 mile over $2,500 service on a car that is only 9 years old and has been painstakingly maintained. Perhaps this is not a service issue, but a general Honda quality issue. We’ve been Honda owners since 1984 and are disappointed.
5/8/2026
Maureen A. VERIFIED CUSTOMER
David was very communicative on what I was being charged for and the length of time it’ll take to complete the services. Very happy with his level of professionalism!
5/8/2026
Sarah S. VERIFIED CUSTOMER
All of the customer service employees I worked with from the service department to the sales department were friendly, knowledgeable, and helpful.
Martin in the service department was very good at communicating all of the services that were available for my vehicle and the cost of each one.
Even when Martin was out, his coworkers stepped in and answered my questions. The team clearly works well together.
Alexis in the sales department did not make me feel preassured to purchase a new car and followed up with me in a respectful manner.
This experience makes me want to come back to Norm Reeves Honda in West Covina.
5/8/2026
Sylvia H. VERIFIED CUSTOMER
Adrian was very helpful!
5/8/2026
Sylvia V. VERIFIED CUSTOMER
CS Representative was very polite, professional and down to earth, it was nice having him help me out.
5/8/2026
Luis P. VERIFIED CUSTOMER
Excellent service,great person
5/8/2026
Hugo V. VERIFIED CUSTOMER
Because of David o. I will go back , He was from the beginning to the end very helpful. Thank you David
5/8/2026
Lourence G. VERIFIED CUSTOMER
Very professional
5/8/2026
Aurora D. VERIFIED CUSTOMER
Sam was awesome. He was patient and explained everything in detail.
5/8/2026
Paige O. VERIFIED CUSTOMER
Andrew and his team were super helpful! Best Honda service experience I’ve ever had! Thank you so much!
5/8/2026
Akshay M. VERIFIED CUSTOMER
Extremely professional and honest service. Was in constant communication and kept me informed on the health of my vehicle.