I had an appointment at 8, however my vehicle was not taken until 9. The hour wait is unacceptable especially since there was an appointment made.
3/15/2020
Dionne E. VERIFIED CUSTOMER
Joseph huynh was cordial, friendly and went above and beyond to ensure high quality customer care and service. Thank you.
3/15/2020
Jonathon S. VERIFIED CUSTOMER
Service was excellent. Thank you
3/15/2020
Christian R. VERIFIED CUSTOMER
Again, I had a great visit and was given great service. Thank you.
3/15/2020
Laura A. VERIFIED CUSTOMER
Joshua had excellent customer service
3/14/2020
Kimberly M. VERIFIED CUSTOMER
Very informative and patient!
3/14/2020
Adriana N. VERIFIED CUSTOMER
Joshua Martinez, was great he got my car recalls service in less than 2 hours. Great customer service and welcoming environment. Thanks!
3/14/2020
Keith B. VERIFIED CUSTOMER
Brandon was very helpful!
Thanks Brandon!
3/14/2020
Lawrence V. VERIFIED CUSTOMER
Was treated in a very professional manner and my service was covered under warranty. It was repaired in less time than expected. Thank you. This experience was so much better than my experience with Nissan with which I had owned 5 vehicles in the past but the service I experienced with my last Nissan convinced me to switch to Honda.
3/14/2020
Anna J. VERIFIED CUSTOMER
Brandon is always attentive and kind.
3/14/2020
Alejandro J. VERIFIED CUSTOMER
They were not able to resolve my car’s problem. They Changed my battery which just 8 months old and charged me $150. I am positive my car’s issue is not the battery.
3/14/2020
James W. VERIFIED CUSTOMER
Everything was fantastic as usual
3/14/2020
Marcel A. VERIFIED CUSTOMER
Samuel is always eager to help. I’m confident that my car is in good hands the knowing that it is under Sam’s care.
3/14/2020
Evelyn O. VERIFIED CUSTOMER
I had an excellent service this morning. It was fast yet every detail was addressed all service crew were helpful and courteous. Thank you for your excellent service!
3/14/2020
Francine M. VERIFIED CUSTOMER
The rep helping me was awesome!
3/14/2020
Terri V. VERIFIED CUSTOMER
2 things... I guess someone forgot to close my hood, needed to pull off the freeway to close it properly.. It was a bit scary and the 2nd issue is someone messed with my display that shows my radio, incoming call etc... still trying to read the handbook to get it all back.
But happy my trunk is fixed.
3/13/2020
Marlyn C. VERIFIED CUSTOMER
No comments, thank you your excellent service as well as your team.
3/13/2020
Susana M. VERIFIED CUSTOMER
Me. Brandon Hanson has always given excellent service at Honda . Today my experience was very professional and considerate with all my needs . Thank you Brandon Hanson ; service consultant
3/13/2020
Carrol H. VERIFIED CUSTOMER
Good service !
3/13/2020
Robert B. VERIFIED CUSTOMER
Joe did a great job. I saw him go and check with the macanic to make sure I wasn’t waiting to long.