Overall, I’m satisfied. The oil was changed & my service reminder light was turned off. However, the wait time was a bit long. It was disappointing that additional service recommendations were not texted until about the time my car was supposed to be finished. After having waited nearly 3 hours for an oil change, there’s no way I was going to approve more work.
10/10/2025
Robert F. VERIFIED CUSTOMER
Good job as always, thanks
10/10/2025
Leticia G. VERIFIED CUSTOMER
Denise very nice, good customer 3
10/10/2025
Sara B. VERIFIED CUSTOMER
Thank you so much for always doing such a great job on my vehicle and being so polite
10/10/2025
Ronald L. VERIFIED CUSTOMER
Richard was great. Very professional and was nice when i inquired on the status of my service. He is an example of one of the reasons i choose to keep coming back to Norm Reeves!
10/9/2025
Victor T. VERIFIED CUSTOMER
Josh is great. I went for an alignment because my steering wheel was off and I kept turning to the right. On my way home it continued so I had to make another appointment.
10/9/2025
Tom C. VERIFIED CUSTOMER
Quick, courteous and professional.
10/9/2025
Catheryn C. VERIFIED CUSTOMER
Great service!
10/9/2025
Jacob W. VERIFIED CUSTOMER
John did a great job taking care of us and our vehicle.
10/9/2025
Daniel J. VERIFIED CUSTOMER
Thank you all for your services
10/9/2025
Nedra B. VERIFIED CUSTOMER
Great all around!
10/9/2025
John B. VERIFIED CUSTOMER
Had a great experience once again, thank you
10/9/2025
Kathy C. VERIFIED CUSTOMER
Just very happy with the service
10/9/2025
James H. VERIFIED CUSTOMER
very good service i am very satisfied
10/9/2025
Maria Del. VERIFIED CUSTOMER
Great customer service thank you.
10/9/2025
Noel D. VERIFIED CUSTOMER
Rosalina is great. She was very informative and professional, but also empathetic and relatable. I told her I was challenged with time and finances because of going back to school and she made sure to let me know my options and what services were most important, which I greatly appreciated. I would ask for her again in the future. She was incredibly helpful.
10/8/2025
Bahman H. VERIFIED CUSTOMER
✅????
10/8/2025
John S. VERIFIED CUSTOMER
Service was great. Simona very helpful. Two minor things:
1. I thought this service included an oil change but possibly oil changes aren’t needed as often as I’m used to with previous vehicles (6M or 5K miles). I know technology changes so not complaining as I know one was done in April.
2. I admit I didn’t walk around much, but I didn’t see any place for coffee, just a case of bottled water. I didn’t want to lose my seat so didn’t pursue searching. No biggie, I’ll look more closely next time.
Thank you.