Made a 7 am appointment. Took 3+ hours for 60,000 mile service. After 2 hours was told they were “almost done.” NARRATOR: (they were not almost done). What’s the point of making a 7 am appointment if it take over 3 hours? I need to find better service at another dealer.
4/29/2023
Visal M. VERIFIED CUSTOMER
Excellent service
4/29/2023
Davoud S. VERIFIED CUSTOMER
Thank you for all you did I just need coupon I save money
4/29/2023
Kidder H. VERIFIED CUSTOMER
John was highly professional, and personable. And I appreciate and respect the way he conducted himself during the service.
4/29/2023
David R. VERIFIED CUSTOMER
That's the reason why we buy Toyota and will continue to buy Toyota in the future. They're legit.
4/29/2023
Helen D. VERIFIED CUSTOMER
Great service !
Thank you very much.
4/28/2023
Ramiro G. VERIFIED CUSTOMER
Excellent job my advisor all ways takers me good
Thank you so much
4/28/2023
Ely Chilqiyahuw. VERIFIED CUSTOMER
No problem!
4/28/2023
June O. VERIFIED CUSTOMER
Thank you for the quick assistance.
4/28/2023
Juan L. VERIFIED CUSTOMER
As always completely satisfied thank you Mr. Q. Holt
4/28/2023
Samantha P. VERIFIED CUSTOMER
Service was kind , courteous, and completed in the timeframe day had given me
4/28/2023
Gregory F. VERIFIED CUSTOMER
Rosalina provided excellent customer service.
4/28/2023
Victor V. VERIFIED CUSTOMER
Bad service would like to like to a manager in Spanish because I didn’t like the service.
4/28/2023
Randell S. VERIFIED CUSTOMER
Great customer service from John
4/28/2023
Renee Z. VERIFIED CUSTOMER
Appreciated Karena’s professional and helpful manner.
Great service in timely manner!
4/28/2023
Ero O. VERIFIED CUSTOMER
I like the customer service and Mr. Luiz . The staffs are doing great job.
4/28/2023
Nami I. VERIFIED CUSTOMER
I have had several service attendants help me in the years I have been going to your location. He is the ONLY one who stays at his desk and is always available to help. He’s beyond kind, follows through, doesn’t lie or make it seem like you need something you don’t. There’s no sales pressure from him. He does what he says he will do. The follow through is amazing. I’m realllllly grateful to him. I wish all your staff worked as hard as he does. And, I hope management acknowledges and supports him and takes good care of him. - Nami I
4/28/2023
Perla G. VERIFIED CUSTOMER
Luis was amazing. He is the only reason I went back to the dealership for maintenance service on my truck. He has amazing customer service skills, doesn’t mansplain anything and listens to my concerns about my truck.
He helped me prioritize what maintenance I should get done on my truck since I was a little money tight. Great guy! I will keep coming back because of his amazing customer service skills
4/27/2023
John A. VERIFIED CUSTOMER
Even with an appointment, I was told 2 hours. It took four house for a simple inspection/oil change
4/27/2023
Mario B. VERIFIED CUSTOMER
Totally satisfied and happy with the service, thank you so much..