I’m not satisfied that dealer hasn’t pinpointed the cause of my vehicle issue after numerous times being in the shop but I am pleased with Mr. Bautista’s curteous professionalism.
1/14/2026
Mohamed J. VERIFIED CUSTOMER
Waiting more than 4 hours to get my car back but they told me it will take 2 hours.
1/14/2026
Anne S. VERIFIED CUSTOMER
Very clear, helpful, and professional!
1/14/2026
Joy K. VERIFIED CUSTOMER
Robert was professional and knowledgeable.
1/14/2026
Susan D. VERIFIED CUSTOMER
I always get good service but had to reject the repair at 5 k ! More than my car is worth. I have a nice car. It’s cared for. I’m married to a mechanic so he will do the repair with your OEM parts. Thanks Toyota. We are on a fixed income so money is tight. I understand the cost ….
1/13/2026
Dana M. VERIFIED CUSTOMER
Jessica was very helpful, clear, and friendly.
1/13/2026
Heber M. VERIFIED CUSTOMER
Karina delivered a professional and friendly customer service
1/13/2026
Linda F. VERIFIED CUSTOMER
Robert Farr is customer service oriented and a tremendous asset to your team
1/13/2026
Haroon S. VERIFIED CUSTOMER
Perfect she went above and beyond
1/13/2026
Larry H. VERIFIED CUSTOMER
Fast service considering how busy they were at 8:30.
1/13/2026
Adrian L. VERIFIED CUSTOMER
Got a phone call at 925 saying car was done. Saw the car was done. Asked about the car. Was told I would be helped shortly. Did not get my keys till almost 11.
1/13/2026
Russell A. VERIFIED CUSTOMER
I very much enjoyed Robert’s professional and engaging demeanor. He took time to review the need for tires replacements which I hadn’t planned on today. From check-in (my appointment with Q Holt got botched on my end most likely) to delivery, Robert instilled confidence I had once again come to the right place for service.
1/13/2026
Nicholaus H. VERIFIED CUSTOMER
Karina was absolutely amazing. She explained the service, made sure I understood what was happening, and did not have any further questions.
Her commutation was extremely friendly while being efficient
1/13/2026
Julie M. VERIFIED CUSTOMER
Thank you very much!!
1/13/2026
Jim R. VERIFIED CUSTOMER
Jessica was Awesome and very professional .
1/12/2026
Alex M. VERIFIED CUSTOMER
Service was great
1/12/2026
William R. VERIFIED CUSTOMER
Oil was overfilled by about 4 Quarts. Car was towed back to dealership today for additional repairs. I will be at the Service area at 7am, Monday 1/12/26.
Unsure of the condition of the engine. Please do not start.
1/12/2026
Lawrence T. VERIFIED CUSTOMER
Robert is a great guy. He went out of his way to accommodate us within a busy schedule, and at the same time, over delivered on expectations. Thanks again
1/11/2026
Elizabeth S. VERIFIED CUSTOMER
John took his time to review the inspection report and explained every single session.