This was my first visit to Norm Reeves servicing department. Jessica was outstanding. I really appreciate seeing women working in this career. She knowledgeable, friendly and very professional. I would absolutely seek her out again.
8/6/2023
Fatimah A. VERIFIED CUSTOMER
Q is very knowledgeable and provides exceptional customer service!
8/6/2023
Robby C. VERIFIED CUSTOMER
Rosalina was professional and I trusted what she said. I'm definitely coming back.
8/6/2023
Steve S. VERIFIED CUSTOMER
Great service. Attentive, thorough, courteous, professional. Thank you.
8/6/2023
Danielle W. VERIFIED CUSTOMER
I appreciate how well Omar explained everything for me.
8/6/2023
Spencer W. VERIFIED CUSTOMER
John was friendly and answered all my questions to the best of his ability.
8/6/2023
Serenity Lee. VERIFIED CUSTOMER
Today was a busy day and services were backed up which I completely understand; however since I was waiting on-site for my vehicle to be serviced I would have appreciated a little more communication on how much the delay was going to be. I ended up seeking out my point of contact person in order to get that information.
8/6/2023
Janette D. VERIFIED CUSTOMER
Thank you!
8/6/2023
Richard F. VERIFIED CUSTOMER
Ever since I started working with Jessica as my service rep, it's been nothing short of excellent service. She is timely, calls when service is ready a d able to assist the best way possible!
8/5/2023
Michael R. VERIFIED CUSTOMER
Omar is a pleasant guy.
8/5/2023
Rachel G. VERIFIED CUSTOMER
None
8/5/2023
Julie C.. VERIFIED CUSTOMER
Good service and friendly attitude. I am very pleased.
8/5/2023
Dung T. VERIFIED CUSTOMER
Toi la nguoi Viet Nam không rành ti?ng Anh tôi ??n ?ây ?? làm chìa khoá mà Cô ?y b?o tôi ký tên vào m?c tôi không yêu c?u ?? tính ti?n tôi tôi r?t không hài lòng!
8/5/2023
Jodi H. VERIFIED CUSTOMER
The service technician did not do what he said he did on the checklist. Found out my engine air filter has never been changed in over 40,000 miles. Very disappointed.
8/5/2023
Stanley C. VERIFIED CUSTOMER
Rosalina Canez very efficient and professional.
8/5/2023
Patti B. VERIFIED CUSTOMER
Polite staff
8/5/2023
Gabriel R. VERIFIED CUSTOMER
I appreciated the updates and mechanic, Don, recommendations greatly. My truck is running like new and totally worth the wait! Thank you
8/5/2023
Katharine H. VERIFIED CUSTOMER
I haven't actually had the work done yet. Just the diagnosis.
8/5/2023
Evan L. VERIFIED CUSTOMER
Q always does a good job. He listens and clearly works well with the rest of his team.