When I was ready to pickup my car, John was in a meeting and someone else was able to assist me in his absence.
10/7/2023
Alex K. VERIFIED CUSTOMER
Great job Q!
10/7/2023
Joel J. VERIFIED CUSTOMER
Very good service I change from chula vista toyota to here
10/7/2023
John R. VERIFIED CUSTOMER
Thank you!
10/7/2023
Celia W. VERIFIED CUSTOMER
Rosalina is great and I would want to work with her again
10/7/2023
Elsa E. VERIFIED CUSTOMER
GOOD CUSTOMER SERVICE
10/7/2023
Jake R. VERIFIED CUSTOMER
My car broke down in the middle of the road 30 minutes after leaving the dealership. Please call me back at your earliest convenience.
10/7/2023
Paul G. VERIFIED CUSTOMER
great service as always
10/7/2023
Alejo C. VERIFIED CUSTOMER
On time and informed me vehicle in good condition.
10/7/2023
Lilly N. VERIFIED CUSTOMER
Take to long for waiting
10/6/2023
Jose V. VERIFIED CUSTOMER
The whole staff was friendly
professional and approachable.
Thank you so much for making easy and fast.
10/6/2023
Oscar M. VERIFIED CUSTOMER
Denise was excellent. The detail was really good.
10/6/2023
Thomas P. VERIFIED CUSTOMER
My appointment at Norm Reeves Toyota was at 7 AM, Robert Farr had not arrived so Richard helped me. The service was fairly quick, which I appreciated. My appointment at Norm Reeves Toyota was at 7 AM, Robert Farr had not arrived so Richard helped me. The service was fairly quick, which I appreciated. It appears that they were able to wash/clean the wheels and hubcaps after checking the tire pressure, which I greatly appreciate. Also, it is very nice to have the little reminder on my window for the next service. Another thing that I liked was the fact they topped off the fluids. Also, the battery in my vehicle tested fine.
Regards,
Tom
10/6/2023
Abdinasir M. VERIFIED CUSTOMER
Robert Farr is at excellent making customers happy and satisfied
10/6/2023
Kathy P. VERIFIED CUSTOMER
Q is a wonderful representative of Toyota. While the repairs we needed were expensive, they were necessary. Thanks, Q,
for keeping me safe on the road.
10/6/2023
April H. VERIFIED CUSTOMER
Thank you for good service.
10/6/2023
Sharron G. VERIFIED CUSTOMER
Robert Farr is one of the best service advisor I have ever had. Honest and fair.
10/6/2023
Patricia G. VERIFIED CUSTOMER
Denise was great.
In fact I called her manager, left a message. ????????
10/6/2023
Beverly B. VERIFIED CUSTOMER
She was professional, friendly, and helped me install an accessory to the sun visor which I bought last yr in parts dept but did not understand the directions to install it myself. She is a "can do" service writer and a delightful person to provide great service to me .